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Rewrite Thread::take method to simplify it

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This commit is contained in:
Dmitriy Simushev 2015-03-27 12:29:54 +00:00
parent 0075e2169c
commit 70f630d125
1 changed files with 57 additions and 56 deletions
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113
src/mibew/libs/classes/Mibew/Thread.php
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@ -986,70 +986,71 @@ class Thread
*/
public function take($operator)
{
$take_thread = false;
// There are states which forbids thread taking. Make sure the current
// state is not one of them.
$forbidden_states = array(
self::STATE_CLOSED,
self::STATE_LEFT,
self::STATE_INVITED,
);
if (in_array($this->state, $forbidden_states)) {
return false;
}
$is_operator_changed = ($operator['operatorid'] != $this->agentId)
// Only these states allow operators changing. In other states
// changing of operator's ID is treated in different ways (join or
// come back).
&& ($this->state == self::STATE_WAITING || $this->state == self::STATE_CHATTING);
// For these states we assume that the thread has no operator yet. The
// check for operator changing is skipped because it will always
// return positive result.
$is_operator_joined = ($this->state == self::STATE_LOADING)
|| ($this->state == self::STATE_QUEUE);
$is_operator_back = ($this->state == self::STATE_WAITING)
&& ($operator['operatorid'] == $this->agentId);
$message = '';
$operator_name = ($this->locale == get_home_locale())
? $operator['vclocalename']
: $operator['vccommonname'];
$no_operator_in_chat = self::STATE_QUEUE
|| self::STATE_WAITING
|| self::STATE_LOADING;
if ($no_operator_in_chat) {
// User waiting
$take_thread = true;
if ($this->state == self::STATE_WAITING) {
if ($operator['operatorid'] != $this->agentId) {
$message = getlocal(
"Operator <strong>{0}</strong> changed operator <strong>{1}</strong>",
array($operator_name, $this->agentName),
$this->locale,
true
);
} else {
$message = getlocal(
"Operator {0} is back",
array($operator_name),
$this->locale,
true
);
}
} else {
$message = getlocal(
"Operator {0} joined the chat",
array($operator_name),
$this->locale,
true
);
}
} elseif ($this->state == self::STATE_CHATTING) {
// User chatting
if ($operator['operatorid'] != $this->agentId) {
$take_thread = true;
$message = getlocal(
"Operator <strong>{0}</strong> changed operator <strong>{1}</strong>",
array($operator_name, $this->agentName),
$this->locale,
true
);
}
} else {
// Thread closed
return false;
if ($is_operator_changed) {
$message = getlocal(
"Operator <strong>{0}</strong> changed operator <strong>{1}</strong>",
array($operator_name, $this->agentName),
$this->locale,
true
);
} elseif ($is_operator_joined) {
$message = getlocal(
"Operator {0} joined the chat",
array($operator_name),
$this->locale,
true
);
} elseif ($is_operator_back) {
$message = getlocal(
"Operator {0} is back",
array($operator_name),
$this->locale,
true
);
}
// Change operator and update chat info
if ($take_thread) {
$this->state = self::STATE_CHATTING;
$this->nextAgent = 0;
$this->agentId = $operator['operatorid'];
$this->agentName = $operator_name;
if (empty($this->chatStarted)) {
$this->chatStarted = time();
}
$this->save();
// Make sure the thread have correct operator and state.
$this->state = self::STATE_CHATTING;
$this->nextAgent = 0;
$this->agentId = $operator['operatorid'];
$this->agentName = $operator_name;
if (empty($this->chatStarted)) {
// This is needed only if the chat was not started yet. Such threads
// should originally belong to STATE_QUEUE or STATE_LOADING.
$this->chatStarted = time();
}
$this->save();
// Send message
if ($message) {