mirror of
https://github.com/Mibew/mibew.git
synced 2025-02-07 16:24:43 +03:00
Replace "operator/redirect.php" with a controller
This commit is contained in:
Dmitriy Simushev
parent
94ab0b8b07
commit
0cdf90e24a
@ -0,0 +1,187 @@
|
||||
<?php
|
||||
/*
|
||||
* Copyright 2005-2014 the original author or authors.
|
||||
*
|
||||
* Licensed under the Apache License, Version 2.0 (the "License");
|
||||
* you may not use this file except in compliance with the License.
|
||||
* You may obtain a copy of the License at
|
||||
*
|
||||
* http://www.apache.org/licenses/LICENSE-2.0
|
||||
*
|
||||
* Unless required by applicable law or agreed to in writing, software
|
||||
* distributed under the License is distributed on an "AS IS" BASIS,
|
||||
* WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
|
||||
* See the License for the specific language governing permissions and
|
||||
* limitations under the License.
|
||||
*/
|
||||
|
||||
namespace Mibew\Controller\Chat\Operator;
|
||||
|
||||
use Mibew\Controller\Chat\AbstractController;
|
||||
use Mibew\Database;
|
||||
use Mibew\Http\Exception\BadRequestException;
|
||||
use Mibew\Thread;
|
||||
use Symfony\Component\HttpFoundation\Request;
|
||||
|
||||
/**
|
||||
* Contains all actions which are related with operator's chat redirect logic.
|
||||
*/
|
||||
class RedirectController extends AbstractController
|
||||
{
|
||||
/**
|
||||
* Process chat's redirections.
|
||||
*
|
||||
* @param Request $request Incoming request.
|
||||
* @return string|\Symfony\Component\HttpFoundation\RedirectResponse Rendered
|
||||
* page content or a redirect response.
|
||||
* @throws BadRequestException If the thread cannot be loaded by some
|
||||
* reasons.
|
||||
*/
|
||||
public function indexAction(Request $request)
|
||||
{
|
||||
// Get and validate thread id
|
||||
$thread_id = $request->query->get('thread');
|
||||
if (!preg_match("/^\d{1,10}$/", $thread_id)) {
|
||||
throw new BadRequestException('Wrong value of "thread" argument.');
|
||||
}
|
||||
|
||||
// Get and validate token
|
||||
$token = $request->query->get('token');
|
||||
if (!preg_match("/^\d{1,10}$/", $token)) {
|
||||
throw new BadRequestException('Wrong value of "token" argument.');
|
||||
}
|
||||
|
||||
$thread = Thread::load($thread_id, $token);
|
||||
if (!$thread) {
|
||||
throw new BadRequestException('Wrong thread.');
|
||||
}
|
||||
|
||||
$page = array(
|
||||
'errors' => array(),
|
||||
);
|
||||
|
||||
if ($request->query->has('nextGroup')) {
|
||||
// The thread was redirected to a group.
|
||||
$next_id = $request->query->get('nextGroup');
|
||||
if (!preg_match("/^\d{1,10}$/", $next_id)) {
|
||||
throw new BadRequestException('Wrong value of "nextGroup" argument.');
|
||||
}
|
||||
$next_group = group_by_id($next_id);
|
||||
|
||||
if ($next_group) {
|
||||
$page['message'] = getlocal2(
|
||||
'chat.redirected.group.content',
|
||||
array(get_group_name($next_group))
|
||||
);
|
||||
if (!$this->redirectToGroup($thread, $next_id)) {
|
||||
$page['errors'][] = getlocal('chat.redirect.cannot');
|
||||
}
|
||||
} else {
|
||||
$page['errors'][] = 'Unknown group';
|
||||
}
|
||||
} else {
|
||||
// The thread was redirected to an operator.
|
||||
$next_id = $request->query->get('nextAgent');
|
||||
if (!preg_match("/^\d{1,10}$/", $next_id)) {
|
||||
throw new BadRequestException('Wrong value of "nextAgent" argument.');
|
||||
}
|
||||
$next_operator = operator_by_id($next_id);
|
||||
|
||||
if ($next_operator) {
|
||||
$page['message'] = getlocal2(
|
||||
'chat.redirected.content',
|
||||
array(get_operator_name($next_operator))
|
||||
);
|
||||
if (!$this->redirectToOperator($thread, $next_id)) {
|
||||
$page['errors'][] = getlocal('chat.redirect.cannot');
|
||||
}
|
||||
} else {
|
||||
$page['errors'][] = 'Unknown operator';
|
||||
}
|
||||
}
|
||||
|
||||
$page = array_merge_recursive($page, setup_logo());
|
||||
|
||||
if (count($page['errors']) > 0) {
|
||||
return $this->render('error', $page);
|
||||
} else {
|
||||
return $this->render('redirected', $page);
|
||||
}
|
||||
}
|
||||
|
||||
protected function redirectToGroup(Thread $thread, $group_id)
|
||||
{
|
||||
if ($thread->state != Thread::STATE_CHATTING) {
|
||||
// We can redirect only threads which are in proggress now.
|
||||
return false;
|
||||
}
|
||||
|
||||
// Redirect the thread
|
||||
$thread->state = Thread::STATE_WAITING;
|
||||
$thread->nextAgent = 0;
|
||||
$thread->groupId = $group_id;
|
||||
$thread->agentId = 0;
|
||||
$thread->agentName = '';
|
||||
$thread->save();
|
||||
|
||||
// Send notification message
|
||||
$thread->postMessage(
|
||||
Thread::KIND_EVENTS,
|
||||
getstring2_(
|
||||
'chat.status.operator.redirect',
|
||||
array(get_operator_name($this->getOperator())),
|
||||
$thread->locale,
|
||||
true
|
||||
)
|
||||
);
|
||||
|
||||
return true;
|
||||
}
|
||||
|
||||
protected function redirectToOperator(Thread $thread, $operator_id)
|
||||
{
|
||||
if ($thread->state != Thread::STATE_CHATTING) {
|
||||
// We can redirect only threads which are in proggress now.
|
||||
return false;
|
||||
}
|
||||
|
||||
// Redirect the thread
|
||||
$thread->state = Thread::STATE_WAITING;
|
||||
$thread->nextAgent = $operator_id;
|
||||
$thread->agentId = 0;
|
||||
|
||||
// Check if the target operator belongs to the current thread's group.
|
||||
// If not reset the current thread's group.
|
||||
if ($thread->groupId != 0) {
|
||||
$db = Database::getInstance();
|
||||
list($groups_count) = $db->query(
|
||||
("SELECT count(*) AS count "
|
||||
. "FROM {chatgroupoperator} "
|
||||
. "WHERE operatorid = ? AND groupid = ?"),
|
||||
array($operator_id, $thread->groupId),
|
||||
array(
|
||||
'return_rows' => Database::RETURN_ONE_ROW,
|
||||
'fetch_type' => Database::FETCH_NUM,
|
||||
)
|
||||
);
|
||||
if ($groups_count === 0) {
|
||||
$thread->groupId = 0;
|
||||
}
|
||||
}
|
||||
|
||||
$thread->save();
|
||||
|
||||
// Send notification message
|
||||
$thread->postMessage(
|
||||
Thread::KIND_EVENTS,
|
||||
getstring2_(
|
||||
'chat.status.operator.redirect',
|
||||
array(get_operator_name($this->getOperator())),
|
||||
$thread->locale,
|
||||
true
|
||||
)
|
||||
);
|
||||
|
||||
return true;
|
||||
}
|
||||
}
|
||||
@ -645,7 +645,7 @@ function setup_redirect_links($threadid, $operator, $token)
|
||||
? getlocal("char.redirect.operator.online_suff")
|
||||
: getlocal("char.redirect.operator.away_suff"))
|
||||
: "";
|
||||
$agent_list .= "<li><a href=\"" . add_params(MIBEW_WEB_ROOT . "/operator/redirect.php", $params)
|
||||
$agent_list .= "<li><a href=\"" . add_params(MIBEW_WEB_ROOT . "/operator/chat/redirect", $params)
|
||||
. "\" title=\"" . get_operator_name($agent) . "\">"
|
||||
. get_operator_name($agent)
|
||||
. "</a> $status</li>";
|
||||
@ -660,7 +660,7 @@ function setup_redirect_links($threadid, $operator, $token)
|
||||
$status = group_is_online($group)
|
||||
? getlocal("char.redirect.operator.online_suff")
|
||||
: (group_is_away($group) ? getlocal("char.redirect.operator.away_suff") : "");
|
||||
$group_list .= "<li><a href=\"" . add_params(MIBEW_WEB_ROOT . "/operator/redirect.php", $params)
|
||||
$group_list .= "<li><a href=\"" . add_params(MIBEW_WEB_ROOT . "/operator/chat/redirect", $params)
|
||||
. "\" title=\"" . get_group_name($group) . "\">"
|
||||
. get_group_name($group)
|
||||
. "</a> $status</li>";
|
||||
|
||||
@ -7,6 +7,12 @@ chat_operator:
|
||||
_controller: Mibew\Controller\Chat\Operator\ChatController::indexAction
|
||||
_access_check: Mibew\AccessControl\Check\LoggedInCheck
|
||||
|
||||
chat_operator_redirect:
|
||||
path: /operator/chat/redirect
|
||||
defaults:
|
||||
_controller: Mibew\Controller\Chat\Operator\RedirectController::indexAction
|
||||
_access_check: Mibew\AccessControl\Check\LoggedInCheck
|
||||
|
||||
# Pages that are available for all users
|
||||
button:
|
||||
path: /b
|
||||
|
||||
@ -1,128 +0,0 @@
|
||||
<?php
|
||||
/*
|
||||
* Copyright 2005-2014 the original author or authors.
|
||||
*
|
||||
* Licensed under the Apache License, Version 2.0 (the "License");
|
||||
* you may not use this file except in compliance with the License.
|
||||
* You may obtain a copy of the License at
|
||||
*
|
||||
* http://www.apache.org/licenses/LICENSE-2.0
|
||||
*
|
||||
* Unless required by applicable law or agreed to in writing, software
|
||||
* distributed under the License is distributed on an "AS IS" BASIS,
|
||||
* WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
|
||||
* See the License for the specific language governing permissions and
|
||||
* limitations under the License.
|
||||
*/
|
||||
|
||||
// Import namespaces and classes of the core
|
||||
use Mibew\Database;
|
||||
use Mibew\Thread;
|
||||
use Mibew\Style\ChatStyle;
|
||||
|
||||
// Initialize libraries
|
||||
require_once(dirname(dirname(__FILE__)) . '/libs/init.php');
|
||||
|
||||
$operator = check_login();
|
||||
|
||||
$thread_id = verify_param("thread", "/^\d{1,8}$/");
|
||||
$token = verify_param("token", "/^\d{1,8}$/");
|
||||
|
||||
$thread = Thread::load($thread_id, $token);
|
||||
if (!$thread) {
|
||||
die("wrong thread");
|
||||
}
|
||||
|
||||
$page = array(
|
||||
'errors' => array(),
|
||||
);
|
||||
|
||||
// Initialize chat style which is currently used in system
|
||||
$chat_style = new ChatStyle(ChatStyle::getCurrentStyle());
|
||||
|
||||
if (isset($_GET['nextGroup'])) {
|
||||
$next_id = verify_param("nextGroup", "/^\d{1,8}$/");
|
||||
$next_group = group_by_id($next_id);
|
||||
|
||||
if ($next_group) {
|
||||
$page['message'] = getlocal2(
|
||||
"chat.redirected.group.content",
|
||||
array(get_group_name($next_group))
|
||||
);
|
||||
if ($thread->state == Thread::STATE_CHATTING) {
|
||||
$thread->state = Thread::STATE_WAITING;
|
||||
$thread->nextAgent = 0;
|
||||
$thread->groupId = $next_id;
|
||||
$thread->agentId = 0;
|
||||
$thread->agentName = '';
|
||||
$thread->save();
|
||||
|
||||
$thread->postMessage(
|
||||
Thread::KIND_EVENTS,
|
||||
getstring2_(
|
||||
"chat.status.operator.redirect",
|
||||
array(get_operator_name($operator)),
|
||||
$thread->locale,
|
||||
true
|
||||
)
|
||||
);
|
||||
} else {
|
||||
$page['errors'][] = getlocal("chat.redirect.cannot");
|
||||
}
|
||||
} else {
|
||||
$page['errors'][] = "Unknown group";
|
||||
}
|
||||
} else {
|
||||
$next_id = verify_param("nextAgent", "/^\d{1,8}$/");
|
||||
$next_operator = operator_by_id($next_id);
|
||||
|
||||
if ($next_operator) {
|
||||
$page['message'] = getlocal2(
|
||||
"chat.redirected.content",
|
||||
array(get_operator_name($next_operator))
|
||||
);
|
||||
if ($thread->state == Thread::STATE_CHATTING) {
|
||||
$thread->state = Thread::STATE_WAITING;
|
||||
$thread->nextAgent = $next_id;
|
||||
$thread->agentId = 0;
|
||||
if ($thread->groupId != 0) {
|
||||
$db = Database::getInstance();
|
||||
list($groups_count) = $db->query(
|
||||
("SELECT count(*) AS count "
|
||||
. "FROM {chatgroupoperator} "
|
||||
. "WHERE operatorid = ? AND groupid = ?"),
|
||||
array($next_id, $thread->groupId),
|
||||
array(
|
||||
'return_rows' => Database::RETURN_ONE_ROW,
|
||||
'fetch_type' => Database::FETCH_NUM,
|
||||
)
|
||||
);
|
||||
if ($groups_count === 0) {
|
||||
$thread->groupId = 0;
|
||||
}
|
||||
}
|
||||
$thread->save();
|
||||
$thread->postMessage(
|
||||
Thread::KIND_EVENTS,
|
||||
getstring2_(
|
||||
"chat.status.operator.redirect",
|
||||
array(get_operator_name($operator)),
|
||||
$thread->locale,
|
||||
true
|
||||
)
|
||||
);
|
||||
} else {
|
||||
$page['errors'][] = getlocal("chat.redirect.cannot");
|
||||
}
|
||||
} else {
|
||||
$page['errors'][] = "Unknown operator";
|
||||
}
|
||||
}
|
||||
|
||||
$page = array_merge_recursive($page, setup_logo());
|
||||
|
||||
if (count($page['errors']) > 0) {
|
||||
$chat_style->render('error', $page);
|
||||
} else {
|
||||
$chat_style->render('redirected', $page);
|
||||
}
|
||||
Loading…
Reference in New Issue
Block a user