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<title>Web Messenger</title>
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<h1><strong>Web Messenger</strong> — open-source live support software</h1>
<big>allows visitors of your site to chat with your operators</big>
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<div id="menu">
<ul id="nav">
<li id="home"><a href="index.html">home</a></li>
<li id="who" class="activelink"><a href="features.html">features</a></li>
<li id="prod"><a href="demo.html">demo</a></li>
<li id="serv"><a href="download.html">download</a></li>
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<a name='price'></a>
<h3>Pricing</h3>
<ul>
<li>Open-source code, absolutely free
<li>Eclipse Public License 1.0
</ul>
<a name='main'></a>
<h3>Main features</h3>
<ul>
<li>Chat button for email signatures
<li>Differing buttons on same website
</ul>
<a name='chat'></a>
<h3>Chat window</h3>
<ul>
<li>Agent and visitor "Typing Indicator"
<li>Agent photo
<li>Chat transcript emails
<li>Sound and Visual alerts
<li>"Leave a message" when you are away
<li>Customize chat with your Logo, Name etc.
<li>Unicode support for multiple languages
<li>Quickly convert text to hyperlinks in chat
<li>Not blocked by pop-up blockers
</ul>
<a name='operator'></a>
<h3>Operator abilites</h3>
<ul>
<li>Web-based Operator Console
<li>Canned messages for speed and consistency
<li>Chat conversation history with search
<li>Linking to previous visits, instant access to previous chats
<li>Reassign/Transfer chat ownership
<li>Mark/Highlight nuisance visitors
</ul>
<a name='next'></a>
<h3>Nearest future (not ready yet)</h3>
<ul>
<li>Operator to Operator IM (Discussion)
<li>Push Web Pages
<li>SSL Secured Chat
<li>Pre-Chat Questionnaire
<li>Multiple Departments
<li>Define Initial Chat Window Size
<li>Co-Browse to View Visitor's Location on Your Site
<li>Dynamic Chat Icons
</ul>
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<p>Content:</p>
<p>
<a href="#price">pricing</a><br/>
<a href="#main">main features</a><br/>
<a href="#chat">chat window</a><br/>
<a href="#operator">operator abilities</a><br/>
<a href="#next">what is coming next</a><br/>
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