Pricing

  • Open-source code, absolutely free
  • Eclipse Public License 1.0

Main features

  • Chat button for email signatures
  • Differing buttons on same website

Chat window

  • Agent and visitor "Typing Indicator"
  • Agent photo
  • Chat transcript emails
  • Sound and Visual alerts
  • "Leave a message" when you are away
  • Customize chat with your Logo, Name etc.
  • Unicode support for multiple languages
  • Quickly convert text to hyperlinks in chat
  • Not blocked by pop-up blockers

Operator abilites

  • Web-based Operator Console
  • Canned messages for speed and consistency
  • Chat conversation history with search
  • Linking to previous visits, instant access to previous chats
  • Reassign/Transfer chat ownership
  • Mark/Highlight nuisance visitors

Nearest future (not ready yet)

  • Operator to Operator IM (Discussion)
  • Push Web Pages
  • SSL Secured Chat
  • Pre-Chat Questionnaire
  • Multiple Departments
  • Define Initial Chat Window Size
  • Co-Browse to View Visitor's Location on Your Site
  • Dynamic Chat Icons

Content:

pricing
main features
chat window
operator abilities
what is coming next