Mibew/auto-reply-plugin
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A plugin for Mibew Messenger that provides an ability to automatically reply a visitor in a queue
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README.md

Auto Reply plugin

A plugin for Mibew Messenger that provides an ability to automatically reply a visitor in a queue.

The default text of the reply is All our operators are currently busy, please hold. Sorry for keeping you waiting.. It can be altered (and translated) using the standard localization interface. On could just navigate to "<Mibew Base URL>/operator/translation" page, find the appropriate constant, and change it.

Installation

  1. Get the archive with the plugin sources. You can download it from the official site or build the plugin from sources.

  2. Untar/unzip the plugin's archive.

  3. Put files of the plugins to the <Mibew root>/plugins folder.

  4. (optional) Add plugins configs to "plugins" structure in "<Mibew root>/configs/config.yml". If the "plugins" stucture looks like plugins: [] it will become:

    plugins:
    "Mibew:AutoReply": # Plugin's configurations are described below
        wait_time: 180

  5. Navigate to "<Mibew Base URL>/operator/plugin" page and enable the plugin.

Plugin's configurations

The plugin can be configured with values in "<Mibew root>/configs/config.yml" file.

config.wait_time

Type: Integer

Default: 300

Specify time in seconds to wait before automatically reply.

Build from sources

There are several actions one should do before use the latest version of the plugin from the repository:

  1. Obtain a copy of the repository using git clone, download button, or another way.
  2. Install node.js and npm.
  3. Install Gulp.
  4. Install npm dependencies using npm install.
  5. Run Gulp to build the sources using gulp default.

Finally .tar.gz and .zip archives of the ready-to-use Plugin will be available in release directory.

License

Apache License 2.0