{{#if firstMessage}}{{/if}}
|
{{#if canOpen}}
{{/if}}
{{#if canView}}
{{/if}}
{{#if tracked}}
{{/if}}
{{#if canBan}}
{{/if}}
|
{{#if userIp}}{{remote}}{{else}}{{remote}}{{/if}} |
{{stateDesc}} |
{{agentName}} |
{{formatTimeSince totalTime}} |
{{#unless chatting}}{{formatTimeSince waitingTime}}{{else}}-{{/unless}} |
{{#if ban}}{{ban.reason}}{{else}}{{userAgent}}{{/if}} |