Add network problems detection mechanism to operator/users.php

src/messenger/webim/js/compiled/users/app.js

@@ -5,6 +5,6 @@
  Copyright (c) 2005-2011 Mibew Messenger Community
  License: http://mibew.org/license.php
 */
-(function(a,g,h){var b=new g.Marionette.Application;b.addRegions({agentsRegion:"#agents-region",statusPanelRegion:"#status-panel-region",threadsRegion:"#threads-region",visitorsRegion:"#visitors-region",soundRegion:"#sound-region"});b.addInitializer(function(e){var f=a.Objects,c=a.Objects.Models,d=a.Objects.Collections;f.server=new a.Server(h.extend({interactionType:MibewAPIUsersInteraction},e.server));c.page=new a.Models.Page(e.page);c.agent=new a.Models.Agent(e.agent);d.threads=new a.Collections.Threads;
+(function(a,h,j){var d=0,g=function(){d++;10==d&&(alert(a.Localization.get("pending.errors.network")),d=0)},b=new h.Marionette.Application;b.addRegions({agentsRegion:"#agents-region",statusPanelRegion:"#status-panel-region",threadsRegion:"#threads-region",visitorsRegion:"#visitors-region",soundRegion:"#sound-region"});b.addInitializer(function(f){var d=a.Objects,c=a.Objects.Models,e=a.Objects.Collections;d.server=new a.Server(j.extend({interactionType:MibewAPIUsersInteraction,onTimeout:g,onTransportError:g},
-b.threadsRegion.show(new a.Views.ThreadsCollection({collection:d.threads}));e.page.showOnlineOperators&&(d.visitors=new a.Collections.Visitors,b.visitorsRegion.show(new a.Views.VisitorsCollection({collection:d.visitors})));c.statusPanel=new a.Models.StatusPanel;b.statusPanelRegion.show(new a.Views.StatusPanel({model:c.statusPanel}));e.page.showOnlineOperators&&(d.agents=new a.Collections.Agents,b.agentsRegion.show(new a.Views.AgentsCollection({collection:d.agents})));c.sound=new a.Models.Sound;b.soundRegion.show(new a.Views.Sound({model:c.sound}));
+f.server));c.page=new a.Models.Page(f.page);c.agent=new a.Models.Agent(f.agent);e.threads=new a.Collections.Threads;b.threadsRegion.show(new a.Views.ThreadsCollection({collection:e.threads}));f.page.showOnlineOperators&&(e.visitors=new a.Collections.Visitors,b.visitorsRegion.show(new a.Views.VisitorsCollection({collection:e.visitors})));c.statusPanel=new a.Models.StatusPanel;b.statusPanelRegion.show(new a.Views.StatusPanel({model:c.statusPanel}));f.page.showOnlineOperators&&(e.agents=new a.Collections.Agents,
-f.server.callFunctionsPeriodically(function(){return[{"function":"update",arguments:{"return":{},references:{},agentId:c.agent.id}}]},function(){})});b.on("start",function(){a.Objects.server.runUpdater()});a.Application=b})(Mibew,Backbone,_);
+b.agentsRegion.show(new a.Views.AgentsCollection({collection:e.agents})));c.sound=new a.Models.Sound;b.soundRegion.show(new a.Views.Sound({model:c.sound}));d.server.callFunctionsPeriodically(function(){return[{"function":"update",arguments:{"return":{},references:{},agentId:c.agent.id}}]},function(){})});b.on("start",function(){a.Objects.server.runUpdater()});a.Application=b})(Mibew,Backbone,_);

src/messenger/webim/js/compiled/users_app.js

@@ -157,6 +157,6 @@ this.updateStyles,this)}})})(Mibew,Backbone,Handlebars,_);
  Copyright (c) 2005-2011 Mibew Messenger Community
  License: http://mibew.org/license.php
 */
-(function(a,g,h){var b=new g.Marionette.Application;b.addRegions({agentsRegion:"#agents-region",statusPanelRegion:"#status-panel-region",threadsRegion:"#threads-region",visitorsRegion:"#visitors-region",soundRegion:"#sound-region"});b.addInitializer(function(e){var f=a.Objects,c=a.Objects.Models,d=a.Objects.Collections;f.server=new a.Server(h.extend({interactionType:MibewAPIUsersInteraction},e.server));c.page=new a.Models.Page(e.page);c.agent=new a.Models.Agent(e.agent);d.threads=new a.Collections.Threads;
+(function(a,h,j){var d=0,g=function(){d++;10==d&&(alert(a.Localization.get("pending.errors.network")),d=0)},b=new h.Marionette.Application;b.addRegions({agentsRegion:"#agents-region",statusPanelRegion:"#status-panel-region",threadsRegion:"#threads-region",visitorsRegion:"#visitors-region",soundRegion:"#sound-region"});b.addInitializer(function(f){var d=a.Objects,c=a.Objects.Models,e=a.Objects.Collections;d.server=new a.Server(j.extend({interactionType:MibewAPIUsersInteraction,onTimeout:g,onTransportError:g},
-b.threadsRegion.show(new a.Views.ThreadsCollection({collection:d.threads}));e.page.showOnlineOperators&&(d.visitors=new a.Collections.Visitors,b.visitorsRegion.show(new a.Views.VisitorsCollection({collection:d.visitors})));c.statusPanel=new a.Models.StatusPanel;b.statusPanelRegion.show(new a.Views.StatusPanel({model:c.statusPanel}));e.page.showOnlineOperators&&(d.agents=new a.Collections.Agents,b.agentsRegion.show(new a.Views.AgentsCollection({collection:d.agents})));c.sound=new a.Models.Sound;b.soundRegion.show(new a.Views.Sound({model:c.sound}));
+f.server));c.page=new a.Models.Page(f.page);c.agent=new a.Models.Agent(f.agent);e.threads=new a.Collections.Threads;b.threadsRegion.show(new a.Views.ThreadsCollection({collection:e.threads}));f.page.showOnlineOperators&&(e.visitors=new a.Collections.Visitors,b.visitorsRegion.show(new a.Views.VisitorsCollection({collection:e.visitors})));c.statusPanel=new a.Models.StatusPanel;b.statusPanelRegion.show(new a.Views.StatusPanel({model:c.statusPanel}));f.page.showOnlineOperators&&(e.agents=new a.Collections.Agents,
-f.server.callFunctionsPeriodically(function(){return[{"function":"update",arguments:{"return":{},references:{},agentId:c.agent.id}}]},function(){})});b.on("start",function(){a.Objects.server.runUpdater()});a.Application=b})(Mibew,Backbone,_);
+b.agentsRegion.show(new a.Views.AgentsCollection({collection:e.agents})));c.sound=new a.Models.Sound;b.soundRegion.show(new a.Views.Sound({model:c.sound}));d.server.callFunctionsPeriodically(function(){return[{"function":"update",arguments:{"return":{},references:{},agentId:c.agent.id}}]},function(){})});b.on("start",function(){a.Objects.server.runUpdater()});a.Application=b})(Mibew,Backbone,_);

src/messenger/webim/js/source/users/app.js

@@ -8,6 +8,26 @@
 
 (function(Mibew, Backbone, _){
 
+    /**
+     * Represent count of bad AJAX request
+     * @type Number
+     */
+    var badRequestsCount = 0;
+
+    /**
+     * Increase badRequestsCount and show reconnect message if need.
+     * Calls on every bad request.
+     */
+    var requestErrorHandler = function() {
+        // Increase bad requests count
+        badRequestsCount++;
+        // Check if there is
+        if (badRequestsCount == 10) {
+            alert(Mibew.Localization.get('pending.errors.network'));
+            badRequestsCount = 0;
+        }
+    }
+
     // Create application instance
     var App = new Backbone.Marionette.Application();
 
@@ -30,7 +50,11 @@
 
         // Initialize Server, Thread and User
         objs.server = new Mibew.Server(_.extend(
-            {'interactionType': MibewAPIUsersInteraction},
+            {
+                'interactionType': MibewAPIUsersInteraction,
+                onTimeout: requestErrorHandler,
+                onTransportError: requestErrorHandler
+            },
             options.server
         ));
 

src/messenger/webim/locales/en/properties

@@ -408,6 +408,7 @@ page_settings.tab.main=General
 page_settings.tab.performance=Performance
 page_settings.tab.themes=Chat themes preview
 page_settings.tab.invitationthemes=Invitation themes preview
+pending.errors.network=Network problems detected. Please refresh the page.
 pending.menu.hide=Hide menu >>
 pending.menu.show=Show menu >>
 pending.popup_notification=A new visitor is waiting for an answer.

src/messenger/webim/locales/ru/properties

@@ -408,6 +408,7 @@ page_settings.tab.main=
 page_settings.tab.performance=Производительность
 page_settings.tab.themes=Просмотр стилей диалогов
 page_settings.tab.invitationthemes=Просмотр стилей приглашений
+pending.errors.network=Обнаружены проблемы с сетью. Пожалуйста, перезагрузите страницу.
 pending.menu.hide=Спрятать меню >>
 pending.menu.show=Показать меню >>
 pending.popup_notification=Новый посетитель ожидает ответа. 

src/messenger/webim/view/pending_users.php

@@ -83,7 +83,8 @@ function tpl_header() { global $page, $webimroot;
 		'chat.thread.state_chatting_with_agent': "<?php echo getlocal('chat.thread.state_chatting_with_agent'); ?>",
 		'chat.thread.state_closed': "<?php echo getlocal('chat.thread.state_closed'); ?>",
 		'chat.thread.state_loading': "<?php echo getlocal('chat.thread.state_loading'); ?>",
-		'chat.client.spam.prefix': "<?php echo getstring('chat.client.spam.prefix'); ?>"
+		'chat.client.spam.prefix': "<?php echo getstring('chat.client.spam.prefix'); ?>",
+		'pending.errors.network': "<?php echo getlocal('pending.errors.network'); ?>"
 	});
 //--></script>