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https://github.com/Mibew/tray.git
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Added groups isolation
This commit is contained in:
Dmitriy Simushev
parent
a5243fa1f3
commit
61c52eb127
@ -695,6 +695,7 @@ $settings = array(
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'forcessl' => '0',
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'usercanchangename' => '1',
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'enablegroups' => '0',
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'enablegroupsisolation' => '0',
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'enablestatistics' => '1',
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'enabletracking' => '0',
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'enablepresurvey' => '1',
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@ -80,6 +80,25 @@ function operator_get_all()
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return $operators;
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}
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function get_operators_from_adjacent_groups($operator)
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{
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global $mysqlprefix;
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$link = connect();
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$query = "select distinct ${mysqlprefix}chatoperator.operatorid, vclogin, vclocalename, vccommonname, istatus, idisabled, (unix_timestamp(CURRENT_TIMESTAMP)-unix_timestamp(dtmlastvisited)) as time " .
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"from ${mysqlprefix}chatoperator, ${mysqlprefix}chatgroupoperator " .
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" where ${mysqlprefix}chatoperator.operatorid = ${mysqlprefix}chatgroupoperator.operatorid and ${mysqlprefix}chatgroupoperator.groupid in " .
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"(select g.groupid from ${mysqlprefix}chatgroup g, " .
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"(select distinct parent from ${mysqlprefix}chatgroup, ${mysqlprefix}chatgroupoperator " .
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"where ${mysqlprefix}chatgroup.groupid = ${mysqlprefix}chatgroupoperator.groupid and ${mysqlprefix}chatgroupoperator.operatorid = ".$operator['operatorid'].") i " .
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"where g.groupid = i.parent or g.parent = i.parent " .
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") order by vclogin";
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$operators = select_multi_assoc($query, $link);
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close_connection($link);
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return $operators;
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}
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function operator_is_online($operator)
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{
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global $settings;
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@ -286,18 +305,23 @@ function logout_operator()
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}
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}
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function setup_redirect_links($threadid, $token)
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function setup_redirect_links($threadid, $operator, $token)
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{
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global $page, $webimroot, $settings, $mysqlprefix;
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loadsettings();
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$link = connect();
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$operatorscount = db_rows_count("${mysqlprefix}chatoperator", array(), "", $link);
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$operator_in_isolation = in_isolation($operator);
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$operators = $operator_in_isolation?get_operators_from_adjacent_groups($operator):operator_get_all();
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$operatorscount = count($operators);
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$link = connect();
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$groupscount = 0;
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$groups = array();
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if ($settings['enablegroups'] == "1") {
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foreach (get_groups($link, true) as $group) {
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$groupslist = $operator_in_isolation?get_groups_for_operator($link, $operator, true):get_groups($link, true);
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foreach ($groupslist as $group) {
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if ($group['inumofagents'] == 0) {
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continue;
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}
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@ -305,17 +329,14 @@ function setup_redirect_links($threadid, $token)
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}
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$groupscount = count($groups);
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}
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close_connection($link);
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prepare_pagination(max($operatorscount, $groupscount), 8);
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$p = $page['pagination'];
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$limit = $p['limit'];
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$operators = select_multi_assoc(db_build_select(
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"operatorid, vclogin, vclocalename, vccommonname, istatus, (unix_timestamp(CURRENT_TIMESTAMP)-unix_timestamp(dtmlastvisited)) as time",
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"${mysqlprefix}chatoperator", array(), "order by vclogin $limit"), $link);
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$operators = array_slice($operators, $p['start'], $p['end'] - $p['start']);
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$groups = array_slice($groups, $p['start'], $p['end'] - $p['start']);
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close_connection($link);
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$agent_list = "";
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$params = array('thread' => $threadid, 'token' => $token);
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@ -375,6 +396,13 @@ function is_capable($perm, $operator)
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return $perm >= 0 && $perm < 32 && ($permissions & (1 << $perm)) != 0;
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}
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function in_isolation($operator)
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{
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global $settings, $can_administrate;
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loadsettings();
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return (!is_capable($can_administrate, $operator) && $settings['enablegroups'] && $settings['enablegroupsisolation']);
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}
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function prepare_menu($operator, $hasright = true)
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{
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global $page, $settings, $can_administrate;
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@ -395,6 +423,18 @@ function get_all_groups($link)
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return get_sorted_child_groups_(select_multi_assoc($query, $link));
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}
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function get_all_groups_for_operator($operator, $link)
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{
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global $mysqlprefix;
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$query = "select g.groupid as groupid, g.parent, g.vclocalname, g.vclocaldescription " .
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"from ${mysqlprefix}chatgroup g, " .
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"(select distinct parent from ${mysqlprefix}chatgroup, ${mysqlprefix}chatgroupoperator " .
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"where ${mysqlprefix}chatgroup.groupid = ${mysqlprefix}chatgroupoperator.groupid and ${mysqlprefix}chatgroupoperator.operatorid = ".$operator['operatorid'].") i " .
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"where g.groupid = i.parent or g.parent = i.parent " .
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"order by vclocalname";
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return get_sorted_child_groups_(select_multi_assoc($query, $link));
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}
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function get_sorted_child_groups_($groupslist, $skipgroups = array(), $maxlevel = -1, $groupid = NULL, $level = 0)
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{
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$child_groups = array();
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@ -410,10 +450,10 @@ function get_sorted_child_groups_($groupslist, $skipgroups = array(), $maxlevel
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return $child_groups;
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}
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function get_groups($link, $checkaway)
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function get_groups_($link, $operator, $checkaway)
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{
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global $mysqlprefix;
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$query = "select ${mysqlprefix}chatgroup.groupid as groupid, parent, vclocalname, vclocaldescription, iweight" .
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$query = "select ${mysqlprefix}chatgroup.groupid as groupid, ${mysqlprefix}chatgroup.parent as parent, vclocalname, vclocaldescription, iweight" .
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", (SELECT count(*) from ${mysqlprefix}chatgroupoperator where ${mysqlprefix}chatgroup.groupid = " .
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"${mysqlprefix}chatgroupoperator.groupid) as inumofagents" .
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", (SELECT min(unix_timestamp(CURRENT_TIMESTAMP)-unix_timestamp(dtmlastvisited)) as time " .
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@ -427,10 +467,27 @@ function get_groups($link, $checkaway)
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"and ${mysqlprefix}chatgroupoperator.operatorid = ${mysqlprefix}chatoperator.operatorid) as ilastseenaway"
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: ""
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) .
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" from ${mysqlprefix}chatgroup order by iweight, vclocalname";
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" from ${mysqlprefix}chatgroup" .
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($operator
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? ", (select distinct parent from ${mysqlprefix}chatgroup, ${mysqlprefix}chatgroupoperator " .
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"where ${mysqlprefix}chatgroup.groupid = ${mysqlprefix}chatgroupoperator.groupid and ${mysqlprefix}chatgroupoperator.operatorid = ".$operator['operatorid'].") i " .
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"where ${mysqlprefix}chatgroup.groupid = i.parent or ${mysqlprefix}chatgroup.parent = i.parent "
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: ""
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) .
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" order by iweight, vclocalname";
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return get_sorted_child_groups_(select_multi_assoc($query, $link));
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}
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function get_groups($link, $checkaway)
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{
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return get_groups_($link, NULL, $checkaway);
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}
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function get_groups_for_operator($link, $operator, $checkaway)
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{
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return get_groups_($link, $operator, $checkaway);
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}
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function get_operator_groupids($operatorid)
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{
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global $mysqlprefix;
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@ -478,6 +478,8 @@ settings.enableban.description=Using it you can block attacks from specific IPs
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settings.enableban=Enable feature "Malicious Visitors"
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settings.enablegroups.description=Use it to have separate queues for different questions.
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settings.enablegroups=Enable "Groups"
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settings.enablegroupsisolation=Enable "Groups Isolation"
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settings.enablegroupsisolation.description=Use it to completely isolate groups from each other.
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settings.enablepresurvey.description=Forces the user to fill out a special form to start a chat.
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settings.enablepresurvey=Enable "Pre-chat survey"
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settings.enablessl.description=Please note that your web server should be configured to support https requests.
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@ -476,6 +476,8 @@ settings.enableban.description=
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settings.enableban=Включить функцию "Нежелательные посетители"
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settings.enablegroups.description=Позволяет объединять операторов в группы и организовывать для них отдельные очереди.
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settings.enablegroups=Включить функцию "Группы"
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settings.enablegroupsisolation=Âêëþ÷èòü ôóíêöèþ "Èçîëÿöèÿ ãðóïï"
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settings.enablegroupsisolation.description=Ïîçâîëÿåò ïîëíîñòüþ èçîëèðîâàòü ãðóïïû äðóã îò äðóãà.
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settings.enablepresurvey.description=Предлагает посетителю заполнить специальную форму перед началом чата.
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settings.enablepresurvey=Включить "Опрос перед началом диалога"
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settings.enablessl.description=Ваш сервер должен быть настроен для обработки https запросов.
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@ -123,7 +123,7 @@ start_html_output();
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$pparam = verifyparam("act", "/^(redirect)$/", "default");
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if ($pparam == "redirect") {
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setup_redirect_links($threadid, $token);
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setup_redirect_links($threadid, $operator, $token);
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expand("../styles/dialogs", getchatstyle(), "redirect.tpl");
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} else {
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expand("../styles/dialogs", getchatstyle(), "chat.tpl");
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@ -61,7 +61,7 @@ if ($groupid) {
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}
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$link = connect();
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$allgroups = get_all_groups($link);
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$allgroups = in_isolation($operator)?get_all_groups_for_operator($operator, $link):get_all_groups($link);
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close_connection($link);
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$page['groups'] = array();
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$page['groups'][] = array('groupid' => '', 'vclocalname' => getlocal("page.gen_button.default_group"));
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@ -29,7 +29,9 @@ $page = array('agentId' => '');
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$errors = array();
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$options = array(
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'enableban', 'usercanchangename', 'enablegroups', 'enablestatistics', 'enabletracking',
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'enableban', 'usercanchangename',
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'enablegroups', 'enablegroupsisolation',
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'enablestatistics', 'enabletracking',
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'enablessl', 'forcessl',
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'enablepresurvey', 'surveyaskmail', 'surveyaskgroup', 'surveyaskmessage',
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'enablepopupnotification', 'showonlineoperators',
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@ -92,7 +92,7 @@ if (isset($_GET['act'])) {
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}
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$page = array();
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$page['allowedAgents'] = operator_get_all();
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$page['allowedAgents'] = in_isolation($operator)?get_operators_from_adjacent_groups($operator):operator_get_all();
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$page['canmodify'] = is_capable($can_administrate, $operator);
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setlocale(LC_TIME, getstring("time.locale"));
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@ -36,11 +36,12 @@ function update_operator_groups($operatorid, $newvalue)
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close_connection($link);
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}
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$operator_in_isolation = in_isolation($operator);
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$opId = verifyparam("op", "/^\d{1,9}$/");
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$page = array('opid' => $opId);
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$link = connect();
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$page['groups'] = get_all_groups($link);
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$page['groups'] = $operator_in_isolation?get_all_groups_for_operator($operator, $link):get_all_groups($link);
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close_connection($link);
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$errors = array();
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@ -79,7 +79,7 @@ if ($show == 'redirect' || $show == 'redirected' || $show == 'agentchat' || $sho
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'operatorid' => ($show == 'agentrochat' ? 2 : 1),
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));
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if ($show == 'redirect') {
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setup_redirect_links(0, $show == 'agentrochat' ? 124 : 123);
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setup_redirect_links(0, $operator, $show == 'agentrochat' ? 124 : 123);
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} elseif ($show == 'redirected') {
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$page['message'] = getlocal2("chat.redirected.content", array("Administrator"));
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}
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@ -151,11 +151,11 @@ function print_pending_threads($groupids, $since)
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echo "</threads>";
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}
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function print_operators()
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function print_operators($operator)
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{
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global $webim_encoding;
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global $webim_encoding, $settings;
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echo "<operators>";
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$operators = operator_get_all();
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$operators = in_isolation($operator)?get_operators_from_adjacent_groups($operator):operator_get_all();
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foreach ($operators as $operator) {
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if (!operator_is_online($operator))
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@ -278,7 +278,7 @@ $groupids = $_SESSION["${mysqlprefix}operatorgroups"];
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start_xml_output();
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echo '<update>';
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if ($showonline) {
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print_operators();
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print_operators($operator);
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}
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print_pending_threads($groupids, $since);
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if ($showvisitors) {
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@ -45,6 +45,14 @@ function updateSSL() {
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}
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}
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function updateGroups(){
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if($("#enablegroups").is(":checked")) {
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$(".undergroups").show();
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} else {
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$(".undergroups").hide();
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}
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}
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$(function(){
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$("#enablepresurvey").change(function() {
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updateSurvey();
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@ -52,8 +60,12 @@ $(function(){
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$("#enablessl").change(function() {
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updateSSL();
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});
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$("#enablegroups").change(function() {
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updateGroups();
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});
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updateSurvey();
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updateSSL();
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updateGroups();
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});
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</script>
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<?php
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@ -109,10 +121,19 @@ require_once('inc_errors.php');
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<div class="field">
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<div class="flabel"><?php echo getlocal('settings.enablegroups') ?></div>
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<div class="fvalue">
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<input type="checkbox" name="enablegroups" value="on"<?php echo form_value_cb('enablegroups') ? " checked=\"checked\"" : "" ?><?php echo $page['canmodify'] ? "" : " disabled=\"disabled\"" ?>/>
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<input id="enablegroups" type="checkbox" name="enablegroups" value="on"<?php echo form_value_cb('enablegroups') ? " checked=\"checked\"" : "" ?><?php echo $page['canmodify'] ? "" : " disabled=\"disabled\"" ?>/>
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</div>
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<div class="fdescr"> — <?php echo getlocal('settings.enablegroups.description') ?></div>
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<br clear="all"/>
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<div class="subfield undergroups">
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<div class="flabel"><?php echo getlocal('settings.enablegroupsisolation') ?></div>
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<div class="fvalue">
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<input type="checkbox" name="enablegroupsisolation" value="on"<?php echo form_value_cb('enablegroupsisolation') ? " checked=\"checked\"" : "" ?><?php echo $page['canmodify'] ? "" : " disabled=\"disabled\"" ?>/>
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</div>
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<div class="fdescr"> — <?php echo getlocal('settings.enablegroupsisolation.description') ?></div>
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<br clear="all"/>
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</div>
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</div>
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<div class="field">
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