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Calculate operator statistics that older one day
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1cde50242d
commit
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@ -141,13 +141,7 @@ function calculate_operator_statistics() {
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);
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);
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$start = empty($result['start']) ? 0 : $result['start'];
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$start = empty($result['start']) ? 0 : $result['start'];
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$today = floor(time() / (24*60*60)) * 24*60*60;
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// Reset statistics for the last day, because cron can be ran many
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// times in a day.
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$result = $db->query(
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"DELETE FROM {chatoperatorstatistics} WHERE date = :start",
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array(':start' => $start)
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);
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// Caclculate statistics
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// Caclculate statistics
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$db->query(
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$db->query(
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@ -160,12 +154,15 @@ function calculate_operator_statistics() {
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"AVG(CHAR_LENGTH(m.tmessage)) AS avglen " .
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"AVG(CHAR_LENGTH(m.tmessage)) AS avglen " .
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"FROM {indexedchatmessage} m, {chatoperator} o " .
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"FROM {indexedchatmessage} m, {chatoperator} o " .
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"WHERE m.agentId = o.operatorid " .
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"WHERE m.agentId = o.operatorid " .
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"AND m.dtmcreated > :start " .
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"AND (m.dtmcreated - :start) > 24*60*60 " .
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// Calculate statistics only for messages that older one day
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"AND (:today - m.dtmcreated) > 24*60*60 " .
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"GROUP BY date " .
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"GROUP BY date " .
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"ORDER BY date",
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"ORDER BY date",
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array(
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array(
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':kind_agent' => Thread::KIND_AGENT,
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':kind_agent' => Thread::KIND_AGENT,
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':start' => $start
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':start' => $start,
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':today' => $today
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)
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)
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);
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);
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} catch(Exception $e) {
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} catch(Exception $e) {
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