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607 lines
18 KiB
PHP
607 lines
18 KiB
PHP
<?php
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/*
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* Copyright 2005-2013 the original author or authors.
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*
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* Licensed under the Apache License, Version 2.0 (the "License");
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* you may not use this file except in compliance with the License.
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* You may obtain a copy of the License at
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*
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* http://www.apache.org/licenses/LICENSE-2.0
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*
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* Unless required by applicable law or agreed to in writing, software
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* distributed under the License is distributed on an "AS IS" BASIS,
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* WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
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* See the License for the specific language governing permissions and
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* limitations under the License.
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*/
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$can_administrate = 0;
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$can_takeover = 1;
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$can_viewthreads = 2;
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$can_modifyprofile = 3;
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$can_count = 4;
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$permission_ids = array(
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$can_administrate => "admin",
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$can_takeover => "takeover",
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$can_viewthreads => "viewthreads",
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$can_modifyprofile => "modifyprofile"
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);
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function operator_by_login($login)
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{
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$db = Database::getInstance();
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return $db->query(
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"select * from {chatoperator} where vclogin = ?",
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array($login),
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array('return_rows' => Database::RETURN_ONE_ROW)
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);
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}
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function operator_by_email($mail)
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{
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$db = Database::getInstance();
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return $db->query(
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"select * from {chatoperator} where vcemail = ?",
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array($mail),
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array('return_rows', Database::RETURN_ONE_ROW)
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);
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}
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function operator_by_id($id)
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{
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$db = Database::getInstance();
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return $db->query(
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"select * from {chatoperator} where operatorid = ?",
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array($id),
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array('return_rows' => Database::RETURN_ONE_ROW)
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);
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}
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/**
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* Get list of operators taking into account $options
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* @param array $options Associative array of options. It can contains following keys:
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* - 'sort': an associative array of sorting options.
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* - 'isolated_operator_id': id of current operators. If it set - function would return
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* only operators from adjacent groups.
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*
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* 'sort' array must contains two keys: 'by' and 'desc'.
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* 'by' means the field by which operators would be sort and can take following
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* values: 'commonname', 'localename', 'login', 'lastseen'. 'desc' means order in which operators would
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* be sort. If it's 'true' operators would be sort in descending order and in
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* ascending order overwise.
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*
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*/
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function get_operators_list($options)
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{
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$db = Database::getInstance();
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if ( !empty($options['sort']) && isset($options['sort']['by']) && isset($options['sort']['desc'])) {
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switch ($options['sort']['by']) {
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case 'commonname':
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$orderby = 'vccommonname';
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break;
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case 'localename':
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$orderby = 'vclocalename';
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break;
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case 'lastseen':
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$orderby = 'time';
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break;
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default:
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$orderby = 'vclogin';
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break;
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}
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$orderby = $orderby . ' ' . ($options['sort']['desc']?'DESC':'ASC');
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} else {
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$orderby = "vclogin";
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}
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$query = "select distinct {chatoperator}.operatorid, vclogin, vclocalename, vccommonname, istatus, idisabled, (unix_timestamp(CURRENT_TIMESTAMP)-unix_timestamp(dtmlastvisited)) as time " .
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"from {chatoperator}" .
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(
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empty($options['isolated_operator_id']) ? "" :
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", {chatgroupoperator} " .
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" where {chatoperator}.operatorid = {chatgroupoperator}.operatorid and {chatgroupoperator}.groupid in " .
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"(select g.groupid from {chatgroup} g, " .
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"(select distinct parent from {chatgroup}, {chatgroupoperator} " .
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"where {chatgroup}.groupid = {chatgroupoperator}.groupid and {chatgroupoperator}.operatorid = :operatorid) i " .
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"where g.groupid = i.parent or g.parent = i.parent " .
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")"
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) .
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" order by " . $orderby;
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$operators = $db->query(
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$query,
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(
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empty($options['isolated_operator_id'])
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? array()
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: array(':operatorid' => $options['isolated_operator_id'])
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),
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array('return_rows' => Database::RETURN_ALL_ROWS)
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);
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return $operators;
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}
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function operator_get_all()
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{
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$db = Database::getInstance();
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return $operators = $db->query(
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"select operatorid, vclogin, vclocalename, vccommonname, istatus, idisabled, " .
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"(unix_timestamp(CURRENT_TIMESTAMP)-unix_timestamp(dtmlastvisited)) as time " .
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"from {chatoperator} order by vclogin",
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NULL,
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array('return_rows' => Database::RETURN_ALL_ROWS)
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);
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}
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function get_operators_from_adjacent_groups($operator)
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{
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$db = Database::getInstance();
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$query = "select distinct {chatoperator}.operatorid, vclogin, vclocalename,vccommonname, " .
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"istatus, idisabled, " .
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"(unix_timestamp(CURRENT_TIMESTAMP)-unix_timestamp(dtmlastvisited)) as time " .
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"from {chatoperator}, {chatgroupoperator} " .
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"where {chatoperator}.operatorid = {chatgroupoperator}.operatorid " .
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"and {chatgroupoperator}.groupid in " .
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"(select g.groupid from {chatgroup} g, " .
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"(select distinct parent from {chatgroup}, {chatgroupoperator} " .
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"where {chatgroup}.groupid = {chatgroupoperator}.groupid " .
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"and {chatgroupoperator}.operatorid = ?) i " .
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"where g.groupid = i.parent or g.parent = i.parent " .
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") order by vclogin";
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return $db->query(
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$query,
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array($operator['operatorid']),
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array('return_rows' => Database::RETURN_ALL_ROWS)
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);
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}
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function operator_is_online($operator)
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{
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return $operator['time'] < Settings::get('online_timeout');
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}
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function operator_is_available($operator)
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{
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return $operator['istatus'] == 0 && $operator['time'] < Settings::get('online_timeout') ? "1" : "";
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}
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function operator_is_away($operator)
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{
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return $operator['istatus'] != 0 && $operator['time'] < Settings::get('online_timeout') ? "1" : "";
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}
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function operator_is_disabled($operator)
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{
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return $operator['idisabled'] == '1';
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}
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function update_operator($operatorid, $login, $email, $password, $localename, $commonname)
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{
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$db = Database::getInstance();
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$values = array(
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':login' => $login,
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':localname' => $localename,
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':commonname' => $commonname,
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':email' => $email,
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':jabbername' => '',
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':operatorid' => $operatorid
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);
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if ($password) {
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$values[':password'] = md5($password);
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}
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$db->query(
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"update {chatoperator} set vclogin = :login, " .
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($password ? " vcpassword=:password, " : "") .
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"vclocalename = :localname, vccommonname = :commonname, " .
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"vcemail = :email, vcjabbername= :jabbername " .
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"where operatorid = :operatorid",
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$values
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);
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}
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function update_operator_avatar($operatorid, $avatar)
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{
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$db = Database::getInstance();
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$db->query(
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"update {chatoperator} set vcavatar = ? where operatorid = ?",
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array($avatar, $operatorid)
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);
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}
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function create_operator($login, $email, $password, $localename, $commonname, $avatar)
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{
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$db = Database::getInstance();
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$db->query(
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"insert into {chatoperator} " .
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"(vclogin,vcpassword,vclocalename,vccommonname,vcavatar,vcemail,vcjabbername) " .
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"values (?, ?, ?, ?, ?, ?, ?)",
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array(
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$login,
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md5($password),
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$localename,
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$commonname,
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$avatar,
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$email,
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''
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)
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);
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$id = $db->insertedId();
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return $db->query(
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"select * from {chatoperator} where operatorid = ?",
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array($id),
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array('return_rows' => Database::RETURN_ONE_ROW)
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);
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}
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function notify_operator_alive($operatorid, $istatus)
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{
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$db = Database::getInstance();
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$db->query(
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"update {chatoperator} set istatus = ?, dtmlastvisited = CURRENT_TIMESTAMP " .
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"where operatorid = ?",
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array($istatus, $operatorid)
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);
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}
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function has_online_operators($groupid = "")
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{
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$db = Database::getInstance();
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$query = "select count(*) as total, min(unix_timestamp(CURRENT_TIMESTAMP)-unix_timestamp(dtmlastvisited)) as time from {chatoperator}";
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if ($groupid) {
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$query .= ", {chatgroupoperator}, {chatgroup} where {chatgroup}.groupid = {chatgroupoperator}.groupid and " .
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"({chatgroup}.groupid = :groupid or {chatgroup}.parent = :groupid) and {chatoperator}.operatorid = " .
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"{chatgroupoperator}.operatorid and istatus = 0";
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} else {
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if (Settings::get('enablegroups') == 1) {
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$query .= ", {chatgroupoperator} where {chatoperator}.operatorid = " .
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"{chatgroupoperator}.operatorid and istatus = 0";
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} else {
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$query .= " where istatus = 0";
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}
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}
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$row = $db->query(
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$query,
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array(':groupid'=>$groupid),
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array('return_rows' => Database::RETURN_ONE_ROW)
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);
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return $row['time'] < Settings::get('online_timeout') && $row['total'] > 0;
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}
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function is_operator_online($operatorid)
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{
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$db = Database::getInstance();
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$row = $db->query(
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"select count(*) as total, " .
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"min(unix_timestamp(CURRENT_TIMESTAMP)-unix_timestamp(dtmlastvisited)) as time " .
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"from {chatoperator} where operatorid = ?",
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array($operatorid),
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array('return_rows' => Database::RETURN_ONE_ROW)
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);
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return $row['time'] < Settings::get('online_timeout') && $row['total'] == 1;
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}
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function get_operator_name($operator)
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{
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global $home_locale, $current_locale;
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if ($home_locale == $current_locale)
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return $operator['vclocalename'];
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else
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return $operator['vccommonname'];
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}
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function append_query($link, $pv)
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{
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$infix = '?';
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if (strstr($link, $infix) !== FALSE)
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$infix = '&';
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return "$link$infix$pv";
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}
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function check_login($redirect = true)
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{
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global $webimroot, $mysqlprefix;
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if (!isset($_SESSION["${mysqlprefix}operator"])) {
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if (isset($_COOKIE['webim_lite'])) {
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list($login, $pwd) = preg_split("/,/", $_COOKIE['webim_lite'], 2);
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$op = operator_by_login($login);
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if ($op && isset($pwd) && isset($op['vcpassword']) && md5($op['vcpassword']) == $pwd && !operator_is_disabled($op)) {
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$_SESSION["${mysqlprefix}operator"] = $op;
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return $op;
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}
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}
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$requested = $_SERVER['PHP_SELF'];
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if ($_SERVER['REQUEST_METHOD'] == 'GET' && $_SERVER['QUERY_STRING']) {
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$requested .= "?" . $_SERVER['QUERY_STRING'];
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}
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if ($redirect) {
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$_SESSION['backpath'] = $requested;
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header("Location: $webimroot/operator/login.php");
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exit;
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} else {
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return null;
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}
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}
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return $_SESSION["${mysqlprefix}operator"];
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}
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// Force the admin to set a password after the installation
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function force_password($operator)
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{
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global $webimroot;
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if($operator['vcpassword']==md5(''))
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{
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header("Location: $webimroot/operator/operator.php?op=1");
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exit;
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}
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}
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function get_logged_in()
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{
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global $mysqlprefix;
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return isset($_SESSION["${mysqlprefix}operator"]) ? $_SESSION["${mysqlprefix}operator"] : FALSE;
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}
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function login_operator($operator, $remember)
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{
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global $webimroot, $mysqlprefix;
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$_SESSION["${mysqlprefix}operator"] = $operator;
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if ($remember) {
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$value = $operator['vclogin'] . "," . md5($operator['vcpassword']);
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setcookie('webim_lite', $value, time() + 60 * 60 * 24 * 1000, "$webimroot/");
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} else if (isset($_COOKIE['webim_lite'])) {
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setcookie('webim_lite', '', time() - 3600, "$webimroot/");
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}
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}
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function logout_operator()
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{
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global $webimroot, $mysqlprefix;
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unset($_SESSION["${mysqlprefix}operator"]);
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unset($_SESSION['backpath']);
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if (isset($_COOKIE['webim_lite'])) {
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setcookie('webim_lite', '', time() - 3600, "$webimroot/");
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}
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}
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function setup_redirect_links($threadid, $operator, $token)
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{
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global $page, $webimroot;
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$operator_in_isolation = in_isolation($operator);
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$list_options = $operator_in_isolation?array('isolated_operator_id' => $operator['operatorid']):array();
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$operators = get_operators_list($list_options);
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$operatorscount = count($operators);
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$groupscount = 0;
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$groups = array();
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if (Settings::get('enablegroups') == "1") {
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$groupslist = $operator_in_isolation?get_groups_for_operator($operator, true):get_groups(true);
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foreach ($groupslist as $group) {
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if ($group['inumofagents'] == 0) {
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continue;
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}
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$groups[] = $group;
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}
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$groupscount = count($groups);
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}
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prepare_pagination(max($operatorscount, $groupscount), 8);
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$p = $page['pagination'];
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$limit = $p['limit'];
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$operators = array_slice($operators, $p['start'], $p['end'] - $p['start']);
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$groups = array_slice($groups, $p['start'], $p['end'] - $p['start']);
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$agent_list = "";
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$params = array('thread' => $threadid, 'token' => $token);
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foreach ($operators as $agent) {
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$params['nextAgent'] = $agent['operatorid'];
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$status = $agent['time'] < Settings::get('online_timeout')
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? ($agent['istatus'] == 0
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? getlocal("char.redirect.operator.online_suff")
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: getlocal("char.redirect.operator.away_suff")
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)
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: "";
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$agent_list .= "<li><a href=\"" . add_params($webimroot . "/operator/redirect.php", $params) .
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"\" title=\"" . topage(get_operator_name($agent)) . "\">" .
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topage(get_operator_name($agent)) .
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"</a> $status</li>";
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}
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$page['redirectToAgent'] = $agent_list;
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$group_list = "";
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if (Settings::get('enablegroups') == "1") {
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$params = array('thread' => $threadid, 'token' => $token);
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foreach ($groups as $group) {
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$params['nextGroup'] = $group['groupid'];
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$status = $group['ilastseen'] !== NULL && $group['ilastseen'] < Settings::get('online_timeout')
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? getlocal("char.redirect.operator.online_suff")
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: ($group['ilastseenaway'] !== NULL && $group['ilastseenaway'] < Settings::get('online_timeout')
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? getlocal("char.redirect.operator.away_suff")
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: "");
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$group_list .= "<li><a href=\"" . add_params($webimroot . "/operator/redirect.php", $params) .
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"\" title=\"" . topage(get_group_name($group)) . "\">" .
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topage(get_group_name($group)) .
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"</a> $status</li>";
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}
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}
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$page['redirectToGroup'] = $group_list;
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}
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$permission_list = array();
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function get_permission_list()
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{
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global $permission_list, $permission_ids;
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if (count($permission_list) == 0) {
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foreach ($permission_ids as $permid) {
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$permission_list[] = array(
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'id' => $permid,
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'descr' => getlocal("permission.$permid")
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);
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}
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}
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return $permission_list;
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}
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function is_capable($perm, $operator)
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{
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$permissions = $operator && isset($operator['iperm']) ? $operator['iperm'] : 0;
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return $perm >= 0 && $perm < 32 && ($permissions & (1 << $perm)) != 0;
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}
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function in_isolation($operator)
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{
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global $can_administrate;
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return (!is_capable($can_administrate, $operator) && Settings::get('enablegroups') && Settings::get('enablegroupsisolation'));
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}
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function prepare_menu($operator, $hasright = true)
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{
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global $page, $can_administrate;
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$page['operator'] = topage(get_operator_name($operator));
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if ($hasright) {
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$page['showban'] = Settings::get('enableban') == "1";
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$page['showstat'] = Settings::get('enablestatistics') == "1";
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$page['showadmin'] = is_capable($can_administrate, $operator);
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$page['currentopid'] = $operator['operatorid'];
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}
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}
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function get_all_groups()
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{
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$db = Database::getInstance();
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$groups = $db->query(
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"select {chatgroup}.groupid as groupid, parent, vclocalname, vclocaldescription " .
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"from {chatgroup} order by vclocalname",
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NULL,
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array('return_rows' => Database::RETURN_ALL_ROWS)
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);
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return get_sorted_child_groups_($groups);
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}
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function get_all_groups_for_operator($operator)
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{
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$db = Database::getInstance();
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$query = "select g.groupid as groupid, g.parent, g.vclocalname, g.vclocaldescription " .
|
|
"from {chatgroup} g, " .
|
|
"(select distinct parent from {chatgroup}, {chatgroupoperator} " .
|
|
"where {chatgroup}.groupid = {chatgroupoperator}.groupid " .
|
|
"and {chatgroupoperator}.operatorid = ?) i " .
|
|
"where g.groupid = i.parent or g.parent = i.parent " .
|
|
"order by vclocalname";
|
|
|
|
$groups = $db->query(
|
|
$query,
|
|
array($operator['operatorid']),
|
|
array('return_rows' => Database::RETURN_ALL_ROWS)
|
|
);
|
|
return get_sorted_child_groups_($groups);
|
|
}
|
|
|
|
function get_sorted_child_groups_($groupslist, $skipgroups = array(), $maxlevel = -1, $groupid = NULL, $level = 0)
|
|
{
|
|
$child_groups = array();
|
|
foreach ($groupslist as $index => $group) {
|
|
if ($group['parent'] == $groupid && !in_array($group['groupid'], $skipgroups)) {
|
|
$group['level'] = $level;
|
|
$child_groups[] = $group;
|
|
if ($maxlevel == -1 || $level < $maxlevel) {
|
|
$child_groups = array_merge($child_groups, get_sorted_child_groups_($groupslist, $skipgroups, $maxlevel, $group['groupid'], $level+1));
|
|
}
|
|
}
|
|
}
|
|
return $child_groups;
|
|
}
|
|
|
|
function get_groups_($checkaway, $operator, $order = NULL)
|
|
{
|
|
$db = Database::getInstance();
|
|
if($order){
|
|
switch($order['by']){
|
|
case 'weight':
|
|
$orderby = "iweight";
|
|
break;
|
|
case 'lastseen':
|
|
$orderby = "ilastseen";
|
|
break;
|
|
default:
|
|
$orderby = "{chatgroup}.vclocalname";
|
|
}
|
|
$orderby = sprintf(" IF(ISNULL({chatgroup}.parent),CONCAT('_',%s),'') %s, {chatgroup}.iweight ",
|
|
$orderby,
|
|
($order['desc']?'DESC':'ASC'));
|
|
}else{
|
|
$orderby = "iweight, vclocalname";
|
|
}
|
|
|
|
$values = array();
|
|
$query = "select {chatgroup}.groupid as groupid, {chatgroup}.parent as parent, vclocalname, vclocaldescription, iweight" .
|
|
", (SELECT count(*) from {chatgroupoperator} where {chatgroup}.groupid = " .
|
|
"{chatgroupoperator}.groupid) as inumofagents" .
|
|
", (SELECT min(unix_timestamp(CURRENT_TIMESTAMP)-unix_timestamp(dtmlastvisited)) as time " .
|
|
"from {chatgroupoperator}, {chatoperator} where istatus = 0 and " .
|
|
"{chatgroup}.groupid = {chatgroupoperator}.groupid " .
|
|
"and {chatgroupoperator}.operatorid = {chatoperator}.operatorid) as ilastseen" .
|
|
($checkaway
|
|
? ", (SELECT min(unix_timestamp(CURRENT_TIMESTAMP)-unix_timestamp(dtmlastvisited)) as time " .
|
|
"from {chatgroupoperator}, {chatoperator} where istatus <> 0 and " .
|
|
"{chatgroup}.groupid = {chatgroupoperator}.groupid " .
|
|
"and {chatgroupoperator}.operatorid = {chatoperator}.operatorid) as ilastseenaway"
|
|
: ""
|
|
) .
|
|
" from {chatgroup} ";
|
|
if ($operator) {
|
|
$query .= ", (select distinct parent from {chatgroup}, {chatgroupoperator} " .
|
|
"where {chatgroup}.groupid = {chatgroupoperator}.groupid and {chatgroupoperator}.operatorid = ?) i " .
|
|
"where {chatgroup}.groupid = i.parent or {chatgroup}.parent = i.parent ";
|
|
$values[] = $operator['operatorid'];
|
|
}
|
|
$query .= " order by " . $orderby;
|
|
$groups = $db->query(
|
|
$query,
|
|
$values,
|
|
array('return_rows' => Database::RETURN_ALL_ROWS)
|
|
);
|
|
return get_sorted_child_groups_($groups);
|
|
}
|
|
|
|
function get_groups($checkaway)
|
|
{
|
|
return get_groups_($checkaway, NULL);
|
|
}
|
|
|
|
function get_groups_for_operator($operator, $checkaway)
|
|
{
|
|
return get_groups_($checkaway, $operator);
|
|
}
|
|
|
|
function get_sorted_groups($order)
|
|
{
|
|
return get_groups_(true, NULL, $order);
|
|
}
|
|
|
|
function get_operator_groupids($operatorid)
|
|
{
|
|
$db = Database::getInstance();
|
|
return $db->query(
|
|
"select groupid from {chatgroupoperator} where operatorid = ?",
|
|
array($operatorid),
|
|
array('return_rows' => Database::RETURN_ALL_ROWS)
|
|
);
|
|
}
|
|
|
|
?>
|