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pre-chat survey (only default theme)
git-svn-id: https://webim.svn.sourceforge.net/svnroot/webim/trunk@452 c66351dc-e62f-0410-b875-e3a5c0b9693f
This commit is contained in:
Evgeny Gryaznov
parent
ece83a4cfc
commit
5be4f64cc6
@ -1,195 +0,0 @@
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a {
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text-decoration: underline;
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}
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a:hover {
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text-decoration: none;
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}
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a img {
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font-family: Verdana, Geneva, Arial, Helvetica, sans-serif;
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font-size: 11px;
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}
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form {
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margin-bottom: 0px;
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margin-top: 0px;
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}
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div#typingdiv, div#engineinfo {
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border: 0px solid gray;
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font-family: Verdana, Geneva, Arial, Helvetica, sans-serif;
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font-size: 11px;
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padding-right: 10px;
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padding-left: 10px;
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background: #fafafa;
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color: #B11E23;
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}
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.bgcn {
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background-position: center;
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background-repeat: no-repeat;
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}
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.bgrn {
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background-position: right;
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background-repeat: no-repeat;
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}
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.bgcy {
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background-position: center;
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background-repeat: repeat-y;
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}
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.bgry {
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background-position: right;
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background-repeat: repeat-y;
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}
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.bgly {
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background-position: left;
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background-repeat: repeat-y;
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}
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.bgbx {
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background-position: bottom;
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background-repeat: repeat-x;
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}
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.window {
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font-family: Arial, Helvetica, sans-serif;
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font-size: 12px;
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color: #000000;
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}
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.window a {
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color: #880000;
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}
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.window h1 {
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margin-top: 0px;
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margin-bottom: 0px;
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font-size: 18px;
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color: #000000;
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font-weight: normal;
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}
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.window h2 {
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margin-top: 0px;
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margin-bottom: 0px;
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font-size: 12px;
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color: #000000;
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}
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.text {
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font-family: Arial, Helvetica, sans-serif;
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font-size: 12px;
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color: #000000;
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}
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.text span.grey {
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color: #787878;
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}
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.www a {
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font-family: Verdana, Geneva, Arial, Helvetica, sans-serif;
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font-size: 10px;
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color: #FFFFFF;
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text-decoration: none;
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}
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.message {
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font-family: Arial, Helvetica, sans-serif;
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font-size: 12px;
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color: #4F4F4F;
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padding-left: 3px;
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padding-top: 3px;
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padding-bottom: 3px;
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padding-right: 3px;
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line-height: 17px;
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}
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.message span.time {
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color: #000000;
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}
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.message span.nuser {
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color: #B11E23;
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font-weight: bold;
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}
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.message span.nagent {
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font-weight: bold;
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}
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.message span.minf {
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color: #1E48B1;
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font-size: 11px;
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}
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.message span.mevent {
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color: #A1A1A1;
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font-size: 11px;
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}
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.message span.mhidden {
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color: #A1A1A1;
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font-size: 11px;
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}
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.message span.mconn {
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color: #A1A1A1;
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font-size: 11px;
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}
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textarea.message {
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width: 100%;
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height: 100%;
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border: 0px solid Blue;
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overflow: auto;
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margin-left: 3px;
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margin-top: 3px;
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margin-bottom: 3px;
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margin-right: 5px;
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}
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.username {
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font-family: Arial, Helvetica, sans-serif;
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font-size: 12px;
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color: #383838;
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padding-left: 3px;
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}
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input.username {
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border: 1px solid #878787;
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}
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.answer {
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font-family: Arial, Helvetica, sans-serif;
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font-size: 11px;
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color: #575757;
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width: 170px;
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}
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.submit a {
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font-family: Verdana, Geneva, Arial, Helvetica, sans-serif;
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font-size: 11px;
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color: #000000;
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text-decoration: none;
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}
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.button a {
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font-family: Arial, Helvetica, sans-serif;
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font-size: 11px;
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color: #666666;
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}
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.copyr {
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font-family: Verdana, Geneva, Arial, Helvetica, sans-serif;
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font-size: 10px;
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color: #929292;
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}
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.copyr a {
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color: #929292;
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}
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@ -18,12 +18,26 @@ require_once('libs/operator.php');
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require_once('libs/groups.php');
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require_once('libs/expand.php');
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loadsettings();
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if($settings['enablessl'] == "1" && $settings['forcessl'] == "1") {
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if(!is_secure_request()) {
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$requested = $_SERVER['PHP_SELF'];
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if($_SERVER['REQUEST_METHOD'] == 'GET' && $_SERVER['QUERY_STRING']) {
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header("Location: ".get_app_location(true,true)."/client.php?".$_SERVER['QUERY_STRING']);
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} else {
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die("only https connections are processed");
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}
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exit;
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}
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}
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if( !isset($_GET['token']) || !isset($_GET['thread']) ) {
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$chatstyle = verifyparam( "style", "/^\w+$/", "");
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$info = getgetparam('info');
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$email = getgetparam('email');
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$thread = NULL;
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$firstmessage = NULL;
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if( isset($_SESSION['threadid']) ) {
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$thread = reopen_thread($_SESSION['threadid']);
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}
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@ -39,7 +53,6 @@ if( !isset($_GET['token']) || !isset($_GET['thread']) ) {
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exit;
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}
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loadsettings();
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$groupid = "";
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if($settings['enablegroups'] == '1') {
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$groupid = verifyparam( "group", "/^\d{1,8}$/", "");
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@ -51,11 +64,36 @@ if( !isset($_GET['token']) || !isset($_GET['thread']) ) {
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}
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}
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$visitor = visitor_from_request();
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$referer = isset($_GET['url']) ? $_GET['url'] :
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(isset($_SERVER['HTTP_REFERER']) ? $_SERVER['HTTP_REFERER'] : "");
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if(isset($_GET['referrer']) && $_GET['referrer']) {
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$referer .= "\n".$_GET['referrer'];
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}
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if($settings['enablepresurvey'] == '1') {
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if(isset($_POST['survey']) && $_POST['survey'] == 'on') {
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$firstmessage = getparam("message");
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$info = getparam("info");
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$email = getparam("email");
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if($settings['usercanchangename'] == "1" && isset($_POST['name'])) {
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$newname = getparam("name");
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if($newname != $visitor['name']) {
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$data = strtr(base64_encode(myiconv($webim_encoding,"utf-8",$newname)), '+/=', '-_,');
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setcookie($namecookie, $data, time()+60*60*24*365);
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$visitor['name'] = $newname;
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}
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}
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$referer = urldecode(getparam("referrer"));
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} else {
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$page = array();
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setup_logo();
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setup_survey($visitor['name'], $email, $groupid, $info, $referer);
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expand("styles", getchatstyle(), "survey.tpl");
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exit;
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}
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}
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$extAddr = $_SERVER['REMOTE_ADDR'];
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if (isset($_SERVER['HTTP_X_FORWARDED_FOR']) &&
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$_SERVER['HTTP_X_FORWARDED_FOR'] != $_SERVER['REMOTE_ADDR']) {
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@ -63,7 +101,6 @@ if( !isset($_GET['token']) || !isset($_GET['thread']) ) {
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}
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$userbrowser = $_SERVER['HTTP_USER_AGENT'];
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$remoteHost = isset($_SERVER['REMOTE_HOST']) ? $_SERVER['REMOTE_HOST'] : $extAddr;
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$visitor = visitor_from_request();
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$thread = create_thread($groupid,$visitor['name'], $remoteHost, $referer,$current_locale,$visitor['id'], $userbrowser);
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$_SESSION['threadid'] = $thread['threadid'];
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if( $referer ) {
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@ -76,6 +113,12 @@ if( !isset($_GET['token']) || !isset($_GET['thread']) ) {
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if($info) {
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post_message($thread['threadid'],$kind_for_agent,getstring2('chat.visitor.info',array($info)));
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}
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if($firstmessage) {
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$postedid = post_message($thread['threadid'],$kind_user,$firstmessage,$visitor['name']);
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$link = connect();
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commit_thread( $thread['threadid'], array('shownmessageid' => $postedid), $link);
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mysql_close($link);
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}
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}
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$threadid = $thread['threadid'];
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$token = $thread['ltoken'];
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@ -54,8 +54,8 @@ function post_message_($threadid,$kind,$message,$link,$from=null,$utime=null,$op
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"insert into chatmessage (threadid,ikind,tmessage,tname,agentId,dtmcreated) values (%s, %s,'%s',%s,%s,%s)",
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$threadid,
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$kind,
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quote_smart($message,$link),
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$from ? "'".quote_smart($from,$link)."'" : "null",
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mysql_real_escape_string($message,$link),
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$from ? "'".mysql_real_escape_string($from,$link)."'" : "null",
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$opid ? $opid : "0",
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$utime ? "FROM_UNIXTIME($utime)" : "CURRENT_TIMESTAMP" );
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@ -263,6 +263,29 @@ function setup_logo() {
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$page['webimHost'] = topage($settings['hosturl']);
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}
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function setup_survey($name, $email, $groupid, $info, $referrer) {
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global $settings, $page;
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$page['formname'] = topage($name);
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$page['formemail'] = topage($email);
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$page['formgroupid'] = $groupid;
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$page['forminfo'] = topage($info);
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$page['referrer'] = urlencode(topage($referrer));
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if($settings['enablegroups'] == '1' && $settings["surveyaskgroup"] == "1") {
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$allgroups = get_groups(false);
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$val = "";
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foreach($allgroups as $k) {
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$val .= "<option value=\"".$k['groupid']."\"".($k['groupid'] == $groupid ? " selected=\"selected\"" : "").">".$k['vclocalname']."</option>";
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}
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$page['groups'] = $val;
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}
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$page['showemail'] = $settings["surveyaskmail"] == "1" ? "1" : "";
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$page['showmessage'] = $settings["surveyaskmessage"] == "1" ? "1" : "";
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$page['showname'] = $settings['usercanchangename'] == "1" ? "1" : "";
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}
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function setup_chatview_for_user($thread,$level) {
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global $page, $webimroot, $settings;
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loadsettings();
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@ -276,7 +299,7 @@ function setup_chatview_for_user($thread,$level) {
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$page['level'] = $level;
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$page['ct.chatThreadId'] = $thread['threadid'];
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$page['ct.token'] = $thread['ltoken'];
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$page['ct.user.name'] = topage($thread['userName']);
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$page['ct.user.name'] = htmlspecialchars(topage($thread['userName']));
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$page['canChangeName'] = $settings['usercanchangename'] == "1";
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$page['chat.title'] = topage($settings['chattitle']);
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@ -304,7 +327,7 @@ function setup_chatview_for_operator($thread,$operator) {
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$page['canpost'] = $thread['agentId'] == $operator['operatorid'];
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$page['ct.chatThreadId'] = $thread['threadid'];
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$page['ct.token'] = $thread['ltoken'];
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$page['ct.user.name'] = topage(get_user_name($thread['userName'],$thread['remote'],$thread['userid']));
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$page['ct.user.name'] = htmlspecialchars(topage(get_user_name($thread['userName'],$thread['remote'],$thread['userid'])));
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$page['chat.title'] = topage($settings['chattitle']);
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setup_logo();
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@ -422,7 +445,7 @@ function thread_by_id_($id,$link) {
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}
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function ban_for_addr_($addr,$link) {
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return select_one_row("select banid,comment from chatban where unix_timestamp(dtmtill) > unix_timestamp(CURRENT_TIMESTAMP) AND address = '".quote_smart($addr,$link)."'", $link );
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return select_one_row("select banid,comment from chatban where unix_timestamp(dtmtill) > unix_timestamp(CURRENT_TIMESTAMP) AND address = '".mysql_real_escape_string($addr,$link)."'", $link );
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}
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function thread_by_id($id) {
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@ -225,7 +225,7 @@ page.gen_button.choose_locale=Target locale
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page.gen_button.choose_style=Chat window style
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page.gen_button.code.description=<strong>Caution!</strong> Please don't change<br/> the code manually because<br/> we don't guarantee that<br/> it will work!
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page.gen_button.code=HTML code
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page.gen_button.default_group=All operators
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page.gen_button.default_group=-all operators-
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page.gen_button.include_site_name=Include host name into code
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page.gen_button.intro=You can generate HTML code to place at your site here.
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page.gen_button.sample=Example
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@ -313,6 +313,13 @@ permission.takeover=Take over chat thread
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permission.viewthreads=View another operator's chat thread
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permissions.intro=Here you can control operator's permissions
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permissions.title=Permissions
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presurvey.title=Live support
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presurvey.intro=Thanks for contacting us! To better serve you, please fill out the form below and click the Start Chat button.
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presurvey.name=Name:
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presurvey.mail=Email:
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presurvey.department=Choose Department:
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presurvey.question=Initial Question:
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presurvey.submit=Start Chat
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report.bydate.1=Date
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report.bydate.2=Chat threads
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report.bydate.3=Messages from operators
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@ -344,6 +351,10 @@ settings.enablessl.description=Please, note that your web server should be confi
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settings.enablessl=Allow secure connections (SSL)
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settings.enablestatistics.description=Adds page with messenger usage reports.
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settings.enablestatistics=Enable "Statistics"
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settings.enablepresurvey.description=Forces user to fill out a special form to start chat.
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settings.enablepresurvey=Enable "Pre-chat survey"
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settings.forcessl.description=Show chats only through https connection
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settings.forcessl=Force all chats to be secure
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settings.geolink.description=Each IP becomes a link opening in new window. {ip} is substituted with a real ip.
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settings.geolink=Link to an external geolocation service
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settings.geolinkparams.description=Window size and toolbars hiding
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@ -354,6 +365,12 @@ settings.logo.description=Enter http address of your company logo
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settings.logo=Your company logo
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settings.no.title=Please enter your company title
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settings.saved=Changes saved
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settings.survey.askgroup.description=Show/hide department selection field in the survey
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settings.survey.askgroup=Allows visitor to choose department/group
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settings.survey.askmail.description=Show/hide email field in the survey
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settings.survey.askmail=Ask visitor e-mail
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settings.survey.askmessage.description=Show/hide initial question field in the survey
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settings.survey.askmessage=Show initial question field
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settings.title=Messenger settings
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settings.usercanchangename.description=Turn off to hide edit box from chat window
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settings.usercanchangename=Allows users to change their names
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167
src/messenger/webim/styles/default/templates/survey.tpl
Normal file
167
src/messenger/webim/styles/default/templates/survey.tpl
Normal file
@ -0,0 +1,167 @@
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<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
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<html>
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<head>
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<title>${msg:presurvey.title}</title>
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<link rel="shortcut icon" href="${webimroot}/images/favicon.ico" type="image/x-icon"/>
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<link rel="stylesheet" type="text/css" href="${tplroot}/chat.css" />
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</head>
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<style>
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#header{
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height:50px;
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background:url(${tplroot}/images/bg_domain.gif) repeat-x top;
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background-color:#5AD66B;
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width:99.6%;
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margin:0px 0px 20px 0px;
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}
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#header .mmimg{
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background:url(${tplroot}/images/quadrat.gif) bottom left no-repeat;
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}
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.form td{
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background-color:#f4f4f4;
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color:#525252;
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}
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.but{
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font-family:Verdana !important;
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font-size:11px;
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font-weight: bold;
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background:url(${tplroot}/images/wmchat.png) top left no-repeat;
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background-position:0px -25px;
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display:block;
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text-align:center;
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padding-top:2px;
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color:white;
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width:186px;
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height:18px;
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text-decoration:none;
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}
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</style>
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||||
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<body bgcolor="#FFFFFF" text="#000000" link="#C28400" vlink="#C28400" alink="#C28400" style="margin:0px;">
|
||||
<table width="100%" cellspacing="0" cellpadding="0" border="0">
|
||||
<tr>
|
||||
<td valign="top">
|
||||
|
||||
|
||||
<form name="surveyForm" method="post" action="${webimroot}/client.php">
|
||||
<input type="hidden" name="style" value="${styleid}"/>
|
||||
<input type="hidden" name="info" value="${form:info}"/>
|
||||
<input type="hidden" name="referrer" value="${page:referrer}"/>
|
||||
<input type="hidden" name="survey" value="on"/>
|
||||
${ifnot:showemail}<input type="hidden" name="email" value="${form:email}"/>${endif:showemail}
|
||||
${ifnot:groups}${if:formgroupid}<input type="hidden" name="group" value="${form:groupid}"/>${endif:formgroupid}${endif:groups}
|
||||
${ifnot:showmessage}<input type="hidden" name="message" value="${form:message}"/>${endif:showmessage}
|
||||
<table width="100%" cellspacing="0" cellpadding="0" border="0">
|
||||
<tr>
|
||||
<td valign="top" height="150" style="padding:5px">
|
||||
<table width="100%" cellspacing="0" cellpadding="0" border="0">
|
||||
<tr>
|
||||
<td width="100%" height="100" style="padding-left:20px;">
|
||||
${if:ct.company.chatLogoURL}
|
||||
${if:webimHost}
|
||||
<a onclick="window.open('${page:webimHost}');return false;" href="${page:webimHost}">
|
||||
<img src="${page:ct.company.chatLogoURL}" border="0" alt="">
|
||||
</a>
|
||||
${else:webimHost}
|
||||
<img src="${page:ct.company.chatLogoURL}" border="0" alt="">
|
||||
${endif:webimHost}
|
||||
${else:ct.company.chatLogoURL}
|
||||
${if:webimHost}
|
||||
<a onclick="window.open('${page:webimHost}');return false;" href="${page:webimHost}">
|
||||
<img src="${webimroot}/images/webimlogo.gif" border="0" alt="">
|
||||
</a>
|
||||
${else:webimHost}
|
||||
<img src="${webimroot}/images/webimlogo.gif" border="0" alt="">
|
||||
${endif:webimHost}
|
||||
${endif:ct.company.chatLogoURL}
|
||||
</td>
|
||||
<td nowrap style="padding-right:10px"><SPAN style="font-size:16px;font-weight:bold;color:#525252">${msg:presurvey.title}</SPAN></td>
|
||||
</tr>
|
||||
</table>
|
||||
<table cellspacing="0" cellpadding="0" border="0" id="header" class="bg_domain">
|
||||
<tr>
|
||||
<td style="padding-left:20px;width:612px;color:white;" class="mmimg">
|
||||
${msg:presurvey.intro}
|
||||
</td>
|
||||
<td align="right" style="padding-right:17px;">
|
||||
<table cellspacing="0" cellpadding="0" border="0">
|
||||
<tr>
|
||||
<td><a href="javascript:window.close();" title="${msg:leavemessage.close}"><img src='${tplroot}/images/buttons/back.gif' width="25" height="25" border="0" alt="" /></a></td>
|
||||
<td width="5"></td>
|
||||
<td class="button"><a href="javascript:window.close();" title="${msg:leavemessage.close}">${msg:leavemessage.close}</a></td>
|
||||
</tr>
|
||||
</table>
|
||||
</td>
|
||||
</tr>
|
||||
</table>
|
||||
</td>
|
||||
</tr>
|
||||
<tr>
|
||||
<td valign="top" style="padding:0px 0px 0px 24px;">
|
||||
${if:errors}
|
||||
<table cellspacing="0" cellpadding="0" border="0">
|
||||
<tr>
|
||||
<td valign="top"><img src='${webimroot}/images/icon_err.gif' width="40" height="40" border="0" alt="" /></td>
|
||||
<td width="10"></td>
|
||||
<td class="text">
|
||||
${errors}
|
||||
</td>
|
||||
</tr>
|
||||
</table>
|
||||
${endif:errors}
|
||||
<table cellspacing="1" cellpadding="5" border="0" class="form">
|
||||
|
||||
${if:groups}
|
||||
<tr>
|
||||
<td class="text">${msg:presurvey.department}</td>
|
||||
<td>
|
||||
<select name="group">${page:groups}</select>
|
||||
</td>
|
||||
</tr>
|
||||
${endif:groups}
|
||||
|
||||
<tr>
|
||||
<td class="text">${msg:presurvey.name}</td>
|
||||
<td><input type="text" name="name" size="50" value="${form:name}" class="username" ${ifnot:showname}disabled="disabled"${endif:showname}/></td>
|
||||
</tr>
|
||||
|
||||
${if:showemail}
|
||||
<tr>
|
||||
<td class="text">${msg:presurvey.mail}</td>
|
||||
<td><input type="text" name="email" size="50" value="${form:email}" class="username"/></td>
|
||||
</tr>
|
||||
${endif:showemail}
|
||||
|
||||
${if:showmessage}
|
||||
<tr>
|
||||
<td class="text">${msg:presurvey.question}:</td>
|
||||
<td valign="top">
|
||||
<textarea name="message" tabindex="0" cols="45" rows="2" style="border:1px solid #878787; overflow:auto">${form:message}</textarea>
|
||||
</td>
|
||||
</tr>
|
||||
${endif:showmessage}
|
||||
<tr>
|
||||
<td colspan="2" align="right">
|
||||
<table cellspacing="0" cellpadding="0" border="0">
|
||||
<tr>
|
||||
<td><a href="javascript:document.surveyForm.submit();" class="but" id="sndmessagelnk">${msg:presurvey.submit}</a></td>
|
||||
</tr>
|
||||
</table>
|
||||
</td>
|
||||
</tr>
|
||||
</table>
|
||||
</td>
|
||||
</tr>
|
||||
<tr>
|
||||
<td valign="top" style="padding:24px">
|
||||
</td>
|
||||
</tr>
|
||||
</table>
|
||||
</form>
|
||||
|
||||
|
||||
</td>
|
||||
</tr>
|
||||
</table>
|
||||
</body>
|
||||
</html>
|
||||
Loading…
Reference in New Issue
Block a user