i18n/src/messenger/webim/operator/agent.php
2013-03-13 15:38:25 +00:00

139 lines
4.2 KiB
PHP

<?php
/*
* Copyright 2005-2013 the original author or authors.
*
* Licensed under the Apache License, Version 2.0 (the "License");
* you may not use this file except in compliance with the License.
* You may obtain a copy of the License at
*
* http://www.apache.org/licenses/LICENSE-2.0
*
* Unless required by applicable law or agreed to in writing, software
* distributed under the License is distributed on an "AS IS" BASIS,
* WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
* See the License for the specific language governing permissions and
* limitations under the License.
*/
require_once('../libs/init.php');
require_once('../libs/canned.php');
require_once('../libs/chat.php');
require_once('../libs/groups.php');
require_once('../libs/operator.php');
require_once('../libs/pagination.php');
require_once('../libs/expand.php');
require_once('../libs/classes/thread.php');
$operator = check_login();
if (Settings::get('enablessl') == "1" && Settings::get('forcessl') == "1") {
if (!is_secure_request()) {
$requested = $_SERVER['PHP_SELF'];
if ($_SERVER['REQUEST_METHOD'] == 'GET' && $_SERVER['QUERY_STRING']) {
header("Location: " . get_app_location(true, true) . "/operator/agent.php?" . $_SERVER['QUERY_STRING']);
} else {
die("only https connections are handled");
}
exit;
}
}
$threadid = verifyparam("thread", "/^\d{1,8}$/");
$page = array();
if (!isset($_GET['token'])) {
$remote_level = get_remote_level($_SERVER['HTTP_USER_AGENT']);
if ($remote_level != "ajaxed") {
$errors = array(getlocal("thread.error.old_browser"));
start_html_output();
expand("../styles/dialogs", getchatstyle(), "error.tpl");
exit;
}
$thread = Thread::load($threadid);
if (!$thread || !isset($thread->lastToken)) {
$errors = array(getlocal("thread.error.wrong_thread"));
start_html_output();
expand("../styles/dialogs", getchatstyle(), "error.tpl");
exit;
}
$viewonly = verifyparam("viewonly", "/^true$/", false);
$forcetake = verifyparam("force", "/^true$/", false);
if (!$viewonly && $thread->state == Thread::STATE_CHATTING && $operator['operatorid'] != $thread->agentId) {
if (!is_capable($can_takeover, $operator)) {
$errors = array(getlocal("thread.error.cannot_take_over"));
start_html_output();
expand("../styles/dialogs", getchatstyle(), "error.tpl");
exit;
}
if ($forcetake == false) {
$page = array(
'user' => topage($thread->userName),
'agent' => topage($thread->agentName),
'link' => $_SERVER['PHP_SELF'] . "?thread=$threadid&amp;force=true"
);
start_html_output();
require('../view/confirm.php');
exit;
}
}
if (!$viewonly) {
if(! $thread->take($operator)){
$errors = array(getlocal("thread.error.cannot_take"));
start_html_output();
expand("../styles/dialogs", getchatstyle(), "error.tpl");
exit;
}
} else if (!is_capable($can_viewthreads, $operator)) {
$errors = array(getlocal("thread.error.cannot_view"));
start_html_output();
expand("../styles/dialogs", getchatstyle(), "error.tpl");
exit;
}
$token = $thread->lastToken;
header("Location: $webimroot/operator/agent.php?thread=$threadid&token=$token&level=$remote_level");
exit;
}
$token = verifyparam("token", "/^\d{1,8}$/");
$thread = Thread::load($threadid, $token);
if (!$thread) {
die("wrong thread");
}
if ($thread->agentId != $operator['operatorid'] && !is_capable($can_viewthreads, $operator)) {
$errors = array("Cannot view threads");
start_html_output();
expand("../styles/dialogs", getchatstyle(), "error.tpl");
exit;
}
$page = array_merge_recursive(
$page,
setup_chatview_for_operator($thread, $operator)
);
start_html_output();
$pparam = verifyparam("act", "/^(redirect)$/", "default");
if ($pparam == "redirect") {
setup_redirect_links($threadid, $operator, $token);
expand("../styles/dialogs", getchatstyle(), "redirect.tpl");
} else {
// Load JavaScript plugins and JavaScripts, CSS files required by them
$page['additional_css'] = get_additional_css('agent_chat_window');
$page['additional_js'] = get_additional_js('agent_chat_window');
$page['js_plugin_options'] = get_js_plugin_options('agent_chat_window');
// Expand page
expand("../styles/dialogs", getchatstyle(), "chat.tpl");
}
?>