" . myiconv($webim_encoding, "utf-8", escape_with_cdata(getstring("agent.not_logged_in"))) . "";
exit;
}
$threadstate_to_string = array(
Thread::STATE_QUEUE => "wait",
Thread::STATE_WAITING => "prio",
Thread::STATE_CHATTING => "chat",
Thread::STATE_CLOSED => "closed",
Thread::STATE_LOADING => "wait",
Thread::STATE_LEFT => "closed"
);
$threadstate_key = array(
Thread::STATE_QUEUE => "chat.thread.state_wait",
Thread::STATE_WAITING => "chat.thread.state_wait_for_another_agent",
Thread::STATE_CHATTING => "chat.thread.state_chatting_with_agent",
Thread::STATE_CLOSED => "chat.thread.state_closed",
Thread::STATE_LOADING => "chat.thread.state_loading"
);
function thread_to_xml($thread_info)
{
global $threadstate_to_string, $threadstate_key,
$webim_encoding, $operator, $can_viewthreads, $can_takeover;
$thread = $thread_info['thread'];
$state = $threadstate_to_string[$thread->state];
$result = "id . "\" stateid=\"$state\"";
if ($state == "closed")
return $result . "/>";
$state = getstring($threadstate_key[$thread->state]);
$nextagent = $thread->nextAgent != 0 ? operator_by_id($thread->nextAgent) : null;
$threadoperator = $nextagent ? get_operator_name($nextagent)
: ($thread->agentName ? $thread->agentName : "-");
if ($threadoperator == "-" && $thread_info['groupname']) {
$threadoperator = "- " . $thread_info['groupname'] . " -";
}
if (!($thread->state == Thread::STATE_CHATTING && $thread->agentId != $operator['operatorid'] && !is_capable($can_takeover, $operator))) {
$result .= " canopen=\"true\"";
}
if ($thread->agentId != $operator['operatorid'] && $thread->nextAgent != $operator['operatorid']
&& is_capable($can_viewthreads, $operator)) {
$result .= " canview=\"true\"";
}
if (Settings::get('enableban') == "1") {
$result .= " canban=\"true\"";
}
$banForThread = Settings::get('enableban') == "1" ? ban_for_addr($thread->remote) : false;
if ($banForThread) {
$result .= " ban=\"blocked\" banid=\"" . $banForThread['banid'] . "\"";
}
$result .= " state=\"$state\" typing=\"" . $thread->userTyping . "\">";
$result .= "";
if ($banForThread) {
$result .= htmlspecialchars(getstring('chat.client.spam.prefix'));
}
$result .= htmlspecialchars(
htmlspecialchars(get_user_name($thread->userName, $thread->remote, $thread->userId))
) . "";
$result .= "" . htmlspecialchars(get_user_addr($thread->remote)) . "";
$result .= "" . htmlspecialchars(htmlspecialchars($threadoperator)) . "";
$result .= "";
$result .= "" . $thread->modified . "000";
if ($banForThread) {
$result .= "" . $banForThread['comment'] . "";
}
$userAgent = get_useragent_version($thread->userAgent);
$result .= "" . $userAgent . "";
if ($thread->shownMessageId != 0) {
$db = Database::getInstance();
$line = $db->query(
"select tmessage from {chatmessage} where messageid = ?",
array($thread->shownMessageId),
array('return_rows' => Database::RETURN_ONE_ROW)
);
if ($line) {
$message = preg_replace("/[\r\n\t]+/", " ", $line["tmessage"]);
$result .= "" . htmlspecialchars(htmlspecialchars($message)) . "";
}
}
$result .= "";
return $result;
}
function print_pending_threads($groupids, $since)
{
global $webim_encoding;
$db = Database::getInstance();
$revision = $since;
$query = "select {chatthread}.*, " .
"(select vclocalname from {chatgroup} where {chatgroup}.groupid = {chatthread}.groupid) as groupname " .
"from {chatthread} where lrevision > :since " .
($since <= 0
? "AND istate <> " . Thread::STATE_CLOSED . " AND istate <> " . Thread::STATE_LEFT . " "
: "") .
(Settings::get('enablegroups') == '1'
? "AND (groupid is NULL" . ($groupids
? " OR groupid IN ($groupids) OR groupid IN (SELECT parent FROM {chatgroup} WHERE groupid IN ($groupids)) "
: "") .
") "
: "") .
"ORDER BY threadid";
$rows = $db->query(
$query,
array(':since' => $since),
array('return_rows' => Database::RETURN_ALL_ROWS)
);
$output = array();
foreach ($rows as $row) {
$thread = Thread::createFromDbInfo($row);
$thread_info = array(
'thread' => $thread,
'groupName' => $row['groupname']
);
$thread_as_xml = thread_to_xml($thread_info);
$output[] = $thread_as_xml;
if ($thread->lastRevision > $revision) {
$revision = $thread->lastRevision;
}
}
echo "";
foreach ($output as $thr) {
print myiconv($webim_encoding, "utf-8", $thr);
}
echo "";
}
function print_operators($operator)
{
global $webim_encoding;
echo "";
$list_options = in_isolation($operator)?array('isolated_operator_id' => $operator['operatorid']):array();
$operators = get_operators_list($list_options);
foreach ($operators as $operator) {
if (!operator_is_online($operator))
continue;
$name = myiconv($webim_encoding, "utf-8", htmlspecialchars(htmlspecialchars($operator['vclocalename'])));
$away = operator_is_away($operator) ? " away=\"1\"" : "";
echo "";
}
echo "";
}
function visitor_to_xml($visitor)
{
$result = "";
// $result .= "" . htmlspecialchars($visitor['userid']) . "";
$result .= "" . htmlspecialchars($visitor['username']) . "";
$result .= "";
$result .= "" . $visitor['lasttime'] . "000";
// $result .= "" . htmlspecialchars($visitor['entry']) . "";
// $result .= "";
// $path = track_retrieve_path($visitor);
// ksort($path);
// foreach ($path as $k => $v) {
// $result .= "" . htmlspecialchars($v) . "";
// }
// $result .= "";
$details = track_retrieve_details($visitor);
$userAgent = get_useragent_version($details['user_agent']);
$result .= "" . $userAgent . "";
$result .= "" . htmlspecialchars(get_user_addr($details['remote_host'])) . "";
$result .= "" . $visitor['invitations'] . "";
$result .= "" . $visitor['chats'] . "";
$result .= "";
if ($visitor['invited']) {
$result .= "" . $visitor['invitationtime'] . "000";
$operator = get_operator_name(operator_by_id($visitor['invitedby']));
$result .= "" . htmlspecialchars(htmlspecialchars($operator)) . "";
}
$result .= "";
$result .= "";
return $result;
}
function print_visitors()
{
global $webim_encoding;
$db = Database::getInstance();
// Remove old visitors
$db->query(
"DELETE FROM {chatsitevisitor} " .
"WHERE (:now - lasttime) > :lifetime ".
"AND (threadid IS NULL OR " .
"(SELECT count(*) FROM {chatthread} WHERE threadid = {chatsitevisitor}.threadid " .
"AND istate <> " . Thread::STATE_CLOSED . " AND istate <> " . Thread::STATE_LEFT . ") = 0)",
array(
':lifetime' => Settings::get('tracking_lifetime'),
':now' => time()
)
);
// Remove old invitations
$db->query(
"UPDATE {chatsitevisitor} SET invited = 0, invitationtime = NULL, invitedby = NULL".
" WHERE threadid IS NULL AND (:now - invitationtime) > :lifetime",
array(
':lifetime' => Settings::get('invitation_lifetime'),
':now' => time()
)
);
// Remove associations of visitors with closed threads
$db->query(
"UPDATE {chatsitevisitor} SET threadid = NULL WHERE threadid IS NOT NULL AND" .
" (SELECT count(*) FROM {chatthread} WHERE threadid = {chatsitevisitor}.threadid" .
" AND istate <> " . Thread::STATE_CLOSED . " AND istate <> " . Thread::STATE_LEFT . ") = 0"
);
// Remove old visitors' tracks
$db->query(
"DELETE FROM {visitedpage} WHERE (:now - visittime) > :lifetime " .
" AND visitorid NOT IN (SELECT visitorid FROM {chatsitevisitor})",
array(
':lifetime' => Settings::get('tracking_lifetime'),
':now' => time()
)
);
$query = "SELECT visitorid, userid, username, firsttime, lasttime, " .
"entry, details, invited, invitationtime, invitedby, invitations, chats " .
"FROM {chatsitevisitor} " .
"WHERE threadid IS NULL " .
"ORDER BY invited, lasttime DESC, invitations";
$query .= (Settings::get('visitors_limit') == '0') ? "" : " LIMIT " . Settings::get('visitors_limit');
$rows = $db->query($query, NULL, array('return_rows' => Database::RETURN_ALL_ROWS));
$output = array();
foreach ($rows as $row) {
$visitor = visitor_to_xml($row);
$output[] = $visitor;
}
echo "";
foreach ($output as $thr) {
print myiconv($webim_encoding, "utf-8", $thr);
}
echo "";
}
$since = verifyparam("since", "/^\d{1,9}$/", 0);
$status = verifyparam("status", "/^\d{1,2}$/", 0);
$showonline = verifyparam("showonline", "/^1$/", 0);
$showvisitors = verifyparam("showvisitors", "/^1$/", 0);
if (!isset($_SESSION["${mysqlprefix}operatorgroups"])) {
$_SESSION["${mysqlprefix}operatorgroups"] = get_operator_groupslist($operator['operatorid']);
}
Thread::closeOldThreads();
$groupids = $_SESSION["${mysqlprefix}operatorgroups"];
start_xml_output();
echo '';
if ($showonline) {
print_operators($operator);
}
print_pending_threads($groupids, $since);
if ($showvisitors) {
print_visitors();
}
echo '';
notify_operator_alive($operator['operatorid'], $status);
exit;
?>