diff --git a/src/messenger/webim/locales/en/properties b/src/messenger/webim/locales/en/properties
index db395b0f..2d92333f 100644
--- a/src/messenger/webim/locales/en/properties
+++ b/src/messenger/webim/locales/en/properties
@@ -56,6 +56,8 @@ chat.redirect.choose=Choose:
 chat.redirect.group=Group:
 chat.redirect.operator=Operator:
 chat.redirect.title=Redirect to<br/>another operator
+chat.redirect.unknown_group=Unknown group
+chat.redirect.unknown_operator=Unknown operator
 chat.redirected.close=Close...
 chat.redirected.closewindow=Click to close the window
 chat.redirected.content=The visitor has been placed in the priorty queue of the operator {0}.
@@ -92,6 +94,7 @@ chat.window.title.user=Mibew Messenger
 chat.window.toolbar.mail_history=Send chat history by e-mail
 chat.window.toolbar.redirect_user=Redirect visitor to another operator
 chat.window.toolbar.refresh=Refresh
+chat.window.toolbar.toggle_sound=Toggle sound on/off
 clients.how_to=To answer the visitor click their name in the list.
 clients.intro=This page displays a list of visitors who are waiting.
 clients.no_clients=The list of visitors waiting is empty
@@ -308,6 +311,8 @@ page.groups.intro=This page displays a list of groups. Each group can have separ
 page.groups.isaway=Away
 page.groups.isonline=Online
 page.groups.new=Create new group
+page.groups.none=None
+page.groups.remove=Remove
 page.groups.title=Groups
 page.notifications.intro=The list displays all notifications sent by messenger, including instant text messages and E-Mails.
 page.notifications.title=Notifications Log
@@ -317,11 +322,14 @@ page.preview.chatsimple=Simple chat window. Refresh to post messages (IE 5, Oper
 page.preview.choose=Choose style
 page.preview.choosetpl=Choose template
 page.preview.error=Error window
+page.preview.in_separate_window=in separate window
 page.preview.intro=You can view the list of themes you currently have installed here.
 page.preview.leavemessage=Leave message window
 page.preview.leavemessagesent="Message is delivered" window
+page.preview.link=link
 page.preview.mail=Mail thread window
 page.preview.mailsent="Mail is sent" window
+page.preview.no_iframes=No iframes
 page.preview.nochat=List of supported browsers window
 page.preview.redirect=Redirect visitor to another operator window
 page.preview.redirected="Visitor is redirected" window
@@ -340,6 +348,7 @@ page_agent.create_new=You can create a new operator here.
 page_agent.error.duplicate_login=Please choose another login because an operator with that login is already registered in the system.
 page_agent.error.wrong_login=Login should contain only latin characters, numbers and underscore symbol.
 page_agent.intro=Edit general operator settings.
+page_agent.not_found=-not found-
 page_agent.tab.avatar=Photo
 page_agent.tab.groups=Groups
 page_agent.tab.main=General
@@ -353,11 +362,14 @@ page_agents.isaway=Away
 page_agents.isonline=Online
 page_agents.login=Login
 page_agents.new_agent=Add operator...
+page_agents.remove=Remove
 page_agents.status=Last active
 page_agents.title=Operators
 page_analysis.full.text.search=User name or message text search:
 page_analysis.search.title=Chat history
+page_avatar.cannot_load_avatar=cannot load avatar
 page_avatar.intro=You can upload your photo only as JPG, GIF, PNG or TIF image files.
+page_avatar.no_avatar=No avatar
 page_avatar.title=Upload photo
 page_ban.intro=Here you can block malicious visitors that affect your work with spam messages.
 page_ban.sent=Address {0} is blocked for a specified number of days.
@@ -383,6 +395,7 @@ page_settings.tab.features=Optional Services
 page_settings.tab.main=General
 page_settings.tab.performance=Performance
 page_settings.tab.themes=Themes preview
+pending.loading=Loading...
 pending.menu.hide=Hide menu >>
 pending.menu.show=Show menu >>
 pending.popup_notification=A new visitor is waiting for an answer.
diff --git a/src/messenger/webim/locales/names/level1 b/src/messenger/webim/locales/names/level1
index 21440f81..3ef89f16 100644
--- a/src/messenger/webim/locales/names/level1
+++ b/src/messenger/webim/locales/names/level1
@@ -35,6 +35,7 @@ chat.window.title.user
 chat.window.toolbar.mail_history
 chat.window.toolbar.redirect_user
 chat.window.toolbar.refresh
+chat.window.toolbar.toggle_sound
 company.title
 errors.captcha
 errors.required
diff --git a/src/messenger/webim/locales/names/level2 b/src/messenger/webim/locales/names/level2
index 3b543cdc..a061f8d6 100644
--- a/src/messenger/webim/locales/names/level2
+++ b/src/messenger/webim/locales/names/level2
@@ -32,6 +32,8 @@ chat.redirect.choose
 chat.redirect.group
 chat.redirect.operator
 chat.redirect.title
+chat.redirect.unknown_group
+chat.redirect.unknown_operator
 chat.redirected.close
 chat.redirected.closewindow
 chat.redirected.content
@@ -138,11 +140,20 @@ page.gen_button.sample
 page.gen_button.secure_links
 page.gen_button.title
 page.group.no_such
+page.groups.none
+page.groups.remove
 page.notifications.intro
 page.notifications.title
+page.preview.in_separate_window
+page.preview.link
+page.preview.no_iframes
 page.preview.style_default
+page_agent.not_found
+page_agents.remove
 page_analysis.full.text.search
 page_analysis.search.title
+page_avatar.cannot_load_avatar
+page_avatar.no_avatar
 page_ban.intro
 page_ban.sent
 page_ban.thread
@@ -160,6 +171,7 @@ page_login.password
 page_login.remember
 page_login.title
 page_search.intro
+pending.loading
 pending.menu.hide
 pending.menu.show
 pending.popup_notification
diff --git a/src/messenger/webim/locales/ru/properties b/src/messenger/webim/locales/ru/properties
index e4c2f990..dac6c0ea 100644
--- a/src/messenger/webim/locales/ru/properties
+++ b/src/messenger/webim/locales/ru/properties
@@ -56,6 +56,8 @@ chat.redirect.choose=
 chat.redirect.group=Группа:
 chat.redirect.operator=Оператор:
 chat.redirect.title=Перенаправить<br/>другому оператору
+chat.redirect.unknown_group=Неизвестная группа
+chat.redirect.unknown_operator=Неизвестный оператор
 chat.redirected.close=Закрыть...
 chat.redirected.closewindow=Нажмите на эту ссылку чтобы закрыть окно
 chat.redirected.content=Посетитель помещен в привелегированную очередь оператора {0}.
@@ -92,6 +94,7 @@ chat.window.title.user=Mibew 
 chat.window.toolbar.mail_history=Отправить историю диалога по электронной почте
 chat.window.toolbar.redirect_user=Перенаправить посетителя другому оператору
 chat.window.toolbar.refresh=Обновить содержимое диалога
+chat.window.toolbar.toggle_sound=Звук вкл/выкл
 clients.how_to=Для ответа посетителю кликните на соответствующее имя в списке.
 clients.intro=На этой странице можно просмотреть список ожидающих ответа посетителей.
 clients.no_clients=В этой очереди ожидающих посетителей нет
@@ -304,6 +307,8 @@ page.groups.intro=
 page.groups.isaway=Away
 page.groups.isonline=Доступна
 page.groups.new=Добавить группу...
+page.groups.none=Нет
+page.groups.remove=Удалить
 page.groups.title=Группы
 page.notifications.intro=В этом списке вы найдете все уведомления, отправленные мессенджером, включая письма и мгновенные сообщения (Jabber).
 page.notifications.title=История Уведомлений
@@ -313,11 +318,14 @@ page.preview.chatsimple=Simple chat window, refresh to post messages (IE 5, Oper
 page.preview.choose=Выберите стиль 
 page.preview.choosetpl=Выберите шаблон
 page.preview.error=Error window
+page.preview.in_separate_window=в новом окне
 page.preview.intro=Здесь вы можете посмотреть на стиль вашего сайта.
 page.preview.leavemessage=Leave message window
 page.preview.leavemessagesent="Message is delivered" window
+page.preview.link=ссылка
 page.preview.mail=Mail thread window
 page.preview.mailsent="Mail is sent" window
+page.preview.no_iframes=Без iframe
 page.preview.nochat=List of supported browsers window
 page.preview.redirect=Redirect visitor to another operator window
 page.preview.redirected="Visitor is redirected" window
@@ -336,6 +344,7 @@ page_agent.create_new=
 page_agent.error.duplicate_login=Выберите другой логин, т.к. оператор с введенным логином уже зарегистрирован в системе.
 page_agent.error.wrong_login=Логин должен состоять из латинских символов, цифр и знака подчеркивания.
 page_agent.intro=На этой странице вы можете просмотреть детали оператора и отредактировать их.
+page_agent.not_found=-не найден-
 page_agent.tab.avatar=Фотография
 page_agent.tab.groups=Группы
 page_agent.tab.main=Общее
@@ -349,11 +358,14 @@ page_agents.isaway=
 page_agents.isonline=Доступен
 page_agents.login=Логин
 page_agents.new_agent=Добавить оператора...
+page_agents.remove=Удалить
 page_agents.status=Последний раз
 page_agents.title=Операторы
 page_analysis.full.text.search=Поиск по имени посетителя или по тексту сообщения:
 page_analysis.search.title=История диалогов
+page_avatar.cannot_load_avatar=невозможно загрузить аватарку
 page_avatar.intro=Вы можете загрузить фотографию расширения JPG, GIF, PNG или TIF.
+page_avatar.no_avatar=Без аватарки
 page_avatar.title=Загрузка фотографии
 page_ban.intro=С помощью механизма запрета Вы можете бороться с нежелательными посетителями, которые нарушают работу консультантов, открывая большое количество окон или присылая спам сообщения.
 page_ban.sent=Адрес {0} запрещен на указанное число дней.
@@ -379,6 +391,7 @@ page_settings.tab.features=
 page_settings.tab.main=Общее
 page_settings.tab.performance=Производительность
 page_settings.tab.themes=Просмотр стилей
+pending.loading=Загрузка...
 pending.menu.hide=Спрятать меню >>
 pending.menu.show=Показать меню >>
 pending.popup_notification=Новый посетитель ожидает ответа. 
diff --git a/src/messenger/webim/operator/permissions.php b/src/messenger/webim/operator/permissions.php
index f4c41091..76db5fea 100644
--- a/src/messenger/webim/operator/permissions.php
+++ b/src/messenger/webim/operator/permissions.php
@@ -70,7 +70,7 @@ if (!$op) {
 
 $page['permissionsList'] = get_permission_list();
 $page['formpermissions'] = array("");
-$page['currentop'] = $op ? topage(get_operator_name($op)) . " (" . $op['vclogin'] . ")" : "-not found-";
+$page['currentop'] = $op ? topage(get_operator_name($op)) . " (" . $op['vclogin'] . ")" : getlocal('page_agent.not_found');
 
 if ($op) {
 	foreach ($permission_ids as $perm => $id) {
diff --git a/src/messenger/webim/operator/redirect.php b/src/messenger/webim/operator/redirect.php
index f9d54a04..7bf22ca7 100644
--- a/src/messenger/webim/operator/redirect.php
+++ b/src/messenger/webim/operator/redirect.php
@@ -52,7 +52,7 @@ if (isset($_GET['nextGroup'])) {
 			$errors[] = getlocal("chat.redirect.cannot");
 		}
 	} else {
-		$errors[] = "Unknown group";
+		$errors[] = getlocal("chat.redirect.unknown_group");
 	}
 
 } else {
@@ -78,7 +78,7 @@ if (isset($_GET['nextGroup'])) {
 			$errors[] = getlocal("chat.redirect.cannot");
 		}
 	} else {
-		$errors[] = "Unknown operator";
+		$errors[] = getlocal("chat.redirect.unknown_operator");
 	}
 }
 
diff --git a/src/messenger/webim/styles/default/templates/chat.tpl b/src/messenger/webim/styles/default/templates/chat.tpl
index c778c380..1b3e4d31 100644
--- a/src/messenger/webim/styles/default/templates/chat.tpl
+++ b/src/messenger/webim/styles/default/templates/chat.tpl
@@ -176,7 +176,7 @@ ${if:historyParams}
 				<td><a href="${page:historyParamsLink}" target="_blank" title="${msg:page.analysis.userhistory.title}" onclick="this.newWindow = window.open('${page:historyParamsLink}', 'UserHistory', 'toolbar=0,scrollbars=0,location=0,statusbar=1,menubar=0,width=720,height=480,resizable=1');this.newWindow.focus();this.newWindow.opener=window;return false;"><img class="tplimage ihistory" src="${mibewroot}/images/free.gif" border="0" alt="History&nbsp;"/></a></td>
 ${endif:historyParams}
 ${endif:agent}
-				<td><a id="togglesound" href="javascript:void(0)" onclick="return false;" title="Turn off sound">
+				<td><a id="togglesound" href="javascript:void(0)" onclick="return false;" title="${msg:chat.window.toolbar.toggle_sound}">
 				<img id="soundimg" class="tplimage isound" src="${mibewroot}/images/free.gif" border="0" alt="Sound&nbsp;" /></a></td>
 	
 				<td><a id="refresh" href="javascript:void(0)" onclick="return false;" title="${msg:chat.window.toolbar.refresh}">
diff --git a/src/messenger/webim/styles/original/templates/chat.tpl b/src/messenger/webim/styles/original/templates/chat.tpl
index de2aaba3..4bf99892 100644
--- a/src/messenger/webim/styles/original/templates/chat.tpl
+++ b/src/messenger/webim/styles/original/templates/chat.tpl
@@ -173,7 +173,7 @@ ${if:historyParams}
 				<td><a href="${page:historyParamsLink}" target="_blank" title="${msg:page.analysis.userhistory.title}" onclick="this.newWindow = window.open('${page:historyParamsLink}', 'UserHistory', 'toolbar=0,scrollbars=0,location=0,statusbar=1,menubar=0,width=720,height=480,resizable=1');this.newWindow.focus();this.newWindow.opener=window;return false;"><img class="tplimage ihistory" src="${mibewroot}/images/free.gif" border="0" alt="History&nbsp;"/></a></td>
 ${endif:historyParams}
 ${endif:agent}
-				<td><a id="togglesound" href="javascript:void(0)" onclick="return false;" title="Turn off sound">
+				<td><a id="togglesound" href="javascript:void(0)" onclick="return false;" title="${msg:chat.window.toolbar.toggle_sound}">
 				<img id="soundimg" class="tplimage isound" src="${mibewroot}/images/free.gif" border="0" alt="Sound&nbsp;" /></a></td>
 
 				<td><a id="refresh" href="javascript:void(0)" onclick="return false;" title="${msg:chat.window.toolbar.refresh}">
diff --git a/src/messenger/webim/styles/silver/templates/chat.tpl b/src/messenger/webim/styles/silver/templates/chat.tpl
index 79a29b8e..2bb2bbaa 100644
--- a/src/messenger/webim/styles/silver/templates/chat.tpl
+++ b/src/messenger/webim/styles/silver/templates/chat.tpl
@@ -123,7 +123,7 @@
 						<a href="${page:historyParamsLink}" target="_blank" title="${msg:page.analysis.userhistory.title}" onclick="this.newWindow = window.open('${page:historyParamsLink}', 'UserHistory', 'toolbar=0,scrollbars=0,location=0,statusbar=1,menubar=0,width=720,height=480,resizable=1');this.newWindow.focus();this.newWindow.opener=window;return false;"><img class="tplimage ihistory" src="${mibewroot}/images/free.gif" alt="History&nbsp;"/></a>
 					${endif:historyParams}
 				${endif:agent}
-				<a id="togglesound" href="javascript:void(0)" onclick="return false;" title="Turn off sound"><img id="soundimg" class="tplimage isound" src="${mibewroot}/images/free.gif" alt="Sound&nbsp;" /></a>
+				<a id="togglesound" href="javascript:void(0)" onclick="return false;" title="${msg:chat.window.toolbar.toggle_sound}"><img id="soundimg" class="tplimage isound" src="${mibewroot}/images/free.gif" alt="Sound&nbsp;" /></a>
 				<a id="refresh" href="javascript:void(0)" onclick="return false;" title="${msg:chat.window.toolbar.refresh}"><img class="tplimage irefresh" src="${mibewroot}/images/free.gif" alt="Refresh&nbsp;" /></a>
 				${if:sslLink}
 					<a href="${page:sslLink}&amp;style=${styleid}" title="SSL" ><img class="tplimage issl" src="${mibewroot}/images/free.gif" alt="SSL&nbsp;"/></a>
diff --git a/src/messenger/webim/styles/simplicity/templates/chat.tpl b/src/messenger/webim/styles/simplicity/templates/chat.tpl
index 55ad302a..bb7cd972 100644
--- a/src/messenger/webim/styles/simplicity/templates/chat.tpl
+++ b/src/messenger/webim/styles/simplicity/templates/chat.tpl
@@ -82,7 +82,7 @@ var threadParams = { servl:"${mibewroot}/thread.php",wroot:"${mibewroot}",freque
 					${endif:historyParams}
 				${endif:agent}
 				<td>
-					<a id="togglesound" href="javascript:void(0)" onClick="return false;" title="Sound On/Off"><img id="soundimg" class="isound" src="${mibewroot}/images/free.gif" border="0" alt="Sound On/Off" /></a>
+					<a id="togglesound" href="javascript:void(0)" onClick="return false;" title="${msg:chat.window.toolbar.toggle_sound}"><img id="soundimg" class="isound" src="${mibewroot}/images/free.gif" border="0" alt="Sound On/Off" /></a>
 				</td>
 				<td>
 					<a id="refresh" href="javascript:void(0)" onClick="return false;" title="${msg:chat.window.toolbar.refresh}"><img src="${tplroot}/images/buttons/refresh.gif" border="0" alt="${msg:chat.window.toolbar.refresh}" /></a>
diff --git a/src/messenger/webim/view/agents.php b/src/messenger/webim/view/agents.php
index 2caeaca9..08ebd33c 100644
--- a/src/messenger/webim/view/agents.php
+++ b/src/messenger/webim/view/agents.php
@@ -83,7 +83,7 @@ require_once('inc_errors.php');
 <?php if($page['canmodify']) { ?>
 	<td>
   <a class="removelink" id="i<?php echo safe_htmlspecialchars($a['operatorid']) ?>" href="<?php echo $mibewroot ?>/operator/operators.php?act=del&amp;id=<?php echo urlencode($a['operatorid']) ?><?php print_csrf_token_in_url() ?>">
-			remove
+			<?php echo getlocal("page_agents.remove") ?>
 		</a>
 	</td>
 <?php } ?>
diff --git a/src/messenger/webim/view/avatar.php b/src/messenger/webim/view/avatar.php
index 35293557..c978e49c 100644
--- a/src/messenger/webim/view/avatar.php
+++ b/src/messenger/webim/view/avatar.php
@@ -48,7 +48,7 @@ require_once('inc_errors.php');
 		<div class="field">
 			<div class="flabel"><?php echo getlocal('form.field.avatar.current') ?></div>
 			<div class="fvalue">
-				<img src="<?php echo safe_htmlspecialchars($page['avatar']) ?>" alt="cannot load avatar"/><br/>
+				<img src="<?php echo safe_htmlspecialchars($page['avatar']) ?>" alt="<?php echo safe_htmlspecialchars(getlocal("page_avatar.cannot_load_avatar")) ?>"/><br/>
 <?php if($page['canmodify']) { ?>
                 <a class="formauth" href="<?php echo $mibewroot ?>/operator/avatar.php?op=<?php echo urlencode($page['opid']) ?>&amp;delete=true">
                     <?php echo getlocal("page_agent.clear_avatar") ?>
@@ -61,7 +61,7 @@ require_once('inc_errors.php');
 <?php } else if(!$page['canmodify']) { ?>
 		<div class="field">
 			<div class="fvaluenodesc">
-				No avatar
+				<?php echo getlocal('page_avatar.no_avatar') ?>
 			</div>
 		</div>
 <?php } ?>
diff --git a/src/messenger/webim/view/groups.php b/src/messenger/webim/view/groups.php
index 0f42314e..3b868735 100644
--- a/src/messenger/webim/view/groups.php
+++ b/src/messenger/webim/view/groups.php
@@ -73,7 +73,7 @@ if(count($page['groups']) > 0) {
 		</a>
 	</td>
 	<td class="notlast">
-		<?php echo $grp['vclocaldescription'] ? safe_htmlspecialchars(topage($grp['vclocaldescription'])) : "&lt;none&gt;" ?>
+		<?php echo $grp['vclocaldescription'] ? safe_htmlspecialchars(topage($grp['vclocaldescription'])) : "&lt;" . getlocal("page.groups.none") . "&gt;" ?>
 	</td>
 	<td class="notlast">
 <?php if(is_online($grp)) { ?>
@@ -92,7 +92,7 @@ if(count($page['groups']) > 0) {
 <?php if($page['canmodify']) { ?>
 	<td>
 		<a href="<?php echo $mibewroot ?>/operator/groups.php?act=del&amp;gid=<?php echo urlencode($grp['groupid']) ?><?php print_csrf_token_in_url() ?>" id="i<?php echo safe_htmlspecialchars($grp['groupid']) ?>" class="removelink">
-			remove
+			<?php echo getlocal("page.groups.remove") ?>
 		</a>
 	</td>
 <?php } ?>
diff --git a/src/messenger/webim/view/pending_users.php b/src/messenger/webim/view/pending_users.php
index 338abe79..91b9180a 100644
--- a/src/messenger/webim/view/pending_users.php
+++ b/src/messenger/webim/view/pending_users.php
@@ -76,7 +76,7 @@ function tpl_content() { global $page, $mibewroot;
 <tr id="tchat"><td colspan="7"></td></tr>
 <tr id="tchatend"><td colspan="7"></td></tr>
 
-<tr><td id="statustd" colspan="7" height="30">Loading....</td></tr>
+<tr><td id="statustd" colspan="7" height="30"><?php echo getlocal("pending.loading") ?></td></tr>
 </tbody>
 </table>
 
diff --git a/src/messenger/webim/view/themes.php b/src/messenger/webim/view/themes.php
index 428471bf..f53be682 100644
--- a/src/messenger/webim/view/themes.php
+++ b/src/messenger/webim/view/themes.php
@@ -58,11 +58,11 @@ function tpl_content() { global $page, $mibewroot;
 		<div class="field">
 			<div class="flabel">
 			<?php echo safe_htmlspecialchars($pp['label']) ?>
-			<a href="<?php echo safe_htmlspecialchars($page['showlink']) ?><?php echo safe_htmlspecialchars($pp['id']) ?>" target="_blank" title="in separate window" onclick="this.newWindow = window.open('<?php echo safe_htmlspecialchars($page['showlink']) ?><?php echo safe_htmlspecialchars($pp['id']) ?>', '<?php echo safe_htmlspecialchars($pp['id']) ?>', 'toolbar=0,scrollbars=0,location=0,statusbar=1,menubar=0,width=<?php echo safe_htmlspecialchars($pp['w']) ?>,height=<?php echo safe_htmlspecialchars($pp['h']) ?>,resizable=1');this.newWindow.focus();this.newWindow.opener=window;return false;">link</a>
+			<a href="<?php echo safe_htmlspecialchars($page['showlink']) ?><?php echo safe_htmlspecialchars($pp['id']) ?>" target="_blank" title="<?php echo safe_htmlspecialchars(getlocal("page.preview.in_separate_window")) ?>" onclick="this.newWindow = window.open('<?php echo safe_htmlspecialchars($page['showlink']) ?><?php echo safe_htmlspecialchars($pp['id']) ?>', '<?php echo safe_htmlspecialchars($pp['id']) ?>', 'toolbar=0,scrollbars=0,location=0,statusbar=1,menubar=0,width=<?php echo safe_htmlspecialchars($pp['w']) ?>,height=<?php echo safe_htmlspecialchars($pp['h']) ?>,resizable=1');this.newWindow.focus();this.newWindow.opener=window;return false;"><?php echo getlocal("page.preview.link") ?></a>
 			</div>
 			<div class="fvalueframe">
 			<iframe id="sample<?php echo safe_htmlspecialchars($pp['id']) ?>" width="<?php echo safe_htmlspecialchars($pp['w']) ?>" height="<?php echo safe_htmlspecialchars($pp['h']) ?>" src="<?php echo $page['showlink'] ?><?php echo safe_htmlspecialchars($pp['id']) ?>" frameborder="0" scrolling="no">
-				No iframes
+				<?php echo getlocal("page.preview.no_iframes") ?>
 			</iframe>
 			</div>
 		</div>