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103 lines
5.2 KiB
PHP
103 lines
5.2 KiB
PHP
<?php
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/*
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* Copyright 2005-2013 the original author or authors.
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*
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* Licensed under the Apache License, Version 2.0 (the "License");
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* you may not use this file except in compliance with the License.
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* You may obtain a copy of the License at
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*
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* http://www.apache.org/licenses/LICENSE-2.0
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*
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* Unless required by applicable law or agreed to in writing, software
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* distributed under the License is distributed on an "AS IS" BASIS,
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* WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
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* See the License for the specific language governing permissions and
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* limitations under the License.
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*/
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require_once('../libs/common.php');
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require_once('../libs/chat.php');
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require_once('../libs/operator.php');
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require_once('../libs/statistics.php');
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$operator = check_login();
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force_password($operator);
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setlocale(LC_TIME, getstring("time.locale"));
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$page = array();
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$page['operator'] = topage(get_operator_name($operator));
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$page['availableDays'] = range(1, 31);
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$page['availableMonth'] = get_month_selection(time() - 400 * 24 * 60 * 60, time() + 50 * 24 * 60 * 60);
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$page['showresults'] = false;
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$statisticstype = verifyparam("type", "/^(bydate|byagent|bypage)$/", "bydate");
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$page['type'] = $statisticstype;
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$page['showbydate'] = ($statisticstype == 'bydate');
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$page['showbyagent'] = ($statisticstype == 'byagent');
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$page['showbypage'] = ($statisticstype == 'bypage');
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$errors = array();
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if (isset($_GET['startday'])) {
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$startday = verifyparam("startday", "/^\d+$/");
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$startmonth = verifyparam("startmonth", "/^\d{2}.\d{2}$/");
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$endday = verifyparam("endday", "/^\d+$/");
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$endmonth = verifyparam("endmonth", "/^\d{2}.\d{2}$/");
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$start = get_form_date($startday, $startmonth);
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$end = get_form_date($endday, $endmonth) + 24 * 60 * 60;
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} else {
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$curr = getdate(time());
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if ($curr['mday'] < 7) {
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// previous month
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if ($curr['mon'] == 1) {
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$month = 12;
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$year = $curr['year'] - 1;
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} else {
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$month = $curr['mon'] - 1;
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$year = $curr['year'];
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}
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$start = mktime(0, 0, 0, $month, 1, $year);
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$end = mktime(0, 0, 0, $month, date("t", $start), $year) + 24 * 60 * 60;
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} else {
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$start = mktime(0, 0, 0, $curr['mon'], 1, $curr['year']);
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$end = time() + 24 * 60 * 60;
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}
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}
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set_form_date($start, "start");
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set_form_date($end - 24 * 60 * 60, "end");
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if ($start > $end) {
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$errors[] = getlocal("statistics.wrong.dates");
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}
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$activetab = 0;
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$link = connect();
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if ($statisticstype == 'bydate') {
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$page['reportByDate'] = select_multi_assoc("select DATE(t.dtmcreated) as date, COUNT(distinct t.threadid) as threads, SUM(m.ikind = $kind_agent) as agents, SUM(m.ikind = $kind_user) as users, ROUND(AVG(unix_timestamp(t.dtmchatstarted)-unix_timestamp(t.dtmcreated)),1) as avgwaitingtime, ROUND(AVG(tmp.lastmsgtime - unix_timestamp(t.dtmchatstarted)),1) as avgchattime " .
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"from ${mysqlprefix}chatmessage m, ${mysqlprefix}chatthread t, (SELECT i.threadid, unix_timestamp(MAX(i.dtmcreated)) AS lastmsgtime FROM ${mysqlprefix}chatmessage i WHERE (ikind = $kind_user OR ikind = $kind_agent) GROUP BY i.threadid) tmp " .
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"where m.threadid = t.threadid AND tmp.threadid = t.threadid AND unix_timestamp(t.dtmchatstarted) <> 0 AND unix_timestamp(m.dtmcreated) >= $start AND unix_timestamp(m.dtmcreated) < $end group by DATE(m.dtmcreated) order by m.dtmcreated desc", $link);
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$page['reportByDateTotal'] = select_one_row("select DATE(t.dtmcreated) as date, COUNT(distinct t.threadid) as threads, SUM(m.ikind = $kind_agent) as agents, SUM(m.ikind = $kind_user) as users, ROUND(AVG(unix_timestamp(t.dtmchatstarted)-unix_timestamp(t.dtmcreated)),1) as avgwaitingtime, ROUND(AVG(tmp.lastmsgtime - unix_timestamp(t.dtmchatstarted)),1) as avgchattime " .
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"from ${mysqlprefix}chatmessage m, ${mysqlprefix}chatthread t, (SELECT i.threadid, unix_timestamp(MAX(i.dtmcreated)) AS lastmsgtime FROM ${mysqlprefix}chatmessage i WHERE (ikind = $kind_user OR ikind = $kind_agent) GROUP BY i.threadid) tmp " .
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"where m.threadid = t.threadid AND tmp.threadid = t.threadid AND unix_timestamp(t.dtmchatstarted) <> 0 AND unix_timestamp(m.dtmcreated) >= $start AND unix_timestamp(m.dtmcreated) < $end", $link);
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$activetab = 0;
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} elseif($statisticstype == 'byagent') {
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$page['reportByAgent'] = select_multi_assoc("select vclocalename as name, COUNT(distinct threadid) as threads, SUM(ikind = $kind_agent) as msgs, AVG(CHAR_LENGTH(tmessage)) as avglen " .
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"from ${mysqlprefix}chatmessage, ${mysqlprefix}chatoperator " .
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"where agentId = operatorid AND unix_timestamp(dtmcreated) >= $start AND unix_timestamp(dtmcreated) < $end group by operatorid", $link);
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$activetab = 1;
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} elseif($statisticstype == 'bypage') {
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$page['reportByPage'] = select_multi_assoc("SELECT COUNT(DISTINCT p.pageid) as visittimes, p.address, COUNT(DISTINCT t.threadid) as chattimes " .
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"FROM ${mysqlprefix}visitedpagestatistics p LEFT OUTER JOIN ${mysqlprefix}chatthread t ON (p.address = t.referer AND DATE(p.visittime) = DATE(t.dtmcreated)) " .
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"WHERE unix_timestamp(p.visittime) >= $start AND unix_timestamp(p.visittime) < $end GROUP BY p.address", $link);
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$activetab = 2;
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}
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$page['showresults'] = count($errors) == 0;
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close_connection($link);
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prepare_menu($operator);
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setup_statistics_tabs($activetab);
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start_html_output();
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require('../view/statistics.php');
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?>
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