Create ThreadProcessor class

This commit is contained in:
Dmitriy Simushev 2012-09-28 11:21:19 +00:00
parent 7b6a433ae6
commit 37b8fa7243
2 changed files with 532 additions and 0 deletions

View File

@ -57,6 +57,19 @@ $dbtables = array(
"groupid" => "int references ${mysqlprefix}chatgroup(groupid)",
),
"${mysqlprefix}chatrequestbuffer" => array(
"requestid" => "int NOT NULL auto_increment PRIMARY KEY",
"threadid" => "int NOT NULL references ${mysqlprefix}chatthread(threadid)",
"request" => "text NOT NULL"
),
"${mysqlprefix}chatrequestcallback" => array(
"callbackid" => "int NOT NULL auto_increment PRIMARY KEY",
"token" => "varchar(64) NOT NULL DEFAULT ''",
"function" => "varchar(64) NOT NULL",
"arguments" => "varchar(64)"
),
"${mysqlprefix}chatmessage" => array(
"messageid" => "int NOT NULL auto_increment PRIMARY KEY",
"threadid" => "int NOT NULL references ${mysqlprefix}chatthread(threadid)",
@ -154,6 +167,12 @@ $dbtables_indexes = array(
"groupid" => "groupid",
"operatorid" => "operatorid"
),
"${mysqlprefix}chatrequestbuffer" => array(
"threadid" => "threadid"
),
"${mysqlprefix}chatrequestcallback" => array(
"token" => "token"
),
"${mysqlprefix}chatmessage" => array(
"idx_agentid" => "agentid"
),
@ -175,6 +194,8 @@ $memtables = array();
$dbtables_can_update = array(
"${mysqlprefix}chatthread" => array("agentId", "userTyping", "agentTyping", "messageCount", "nextagent", "shownmessageid", "userid", "userAgent", "groupid", "dtmchatstarted"),
"${mysqlprefix}chatrequestbuffer" => array("requestid", "threadid", "request"),
"${mysqlprefix}chatrequestcallback" => array("callbackid", "token", "function", "arguments"),
"${mysqlprefix}chatmessage" => array("agentId"),
"${mysqlprefix}chatoperator" => array("vcavatar", "vcjabbername", "iperm", "istatus", "idisabled", "vcemail", "dtmrestore", "vcrestoretoken"),
"${mysqlprefix}chatban" => array(),

View File

@ -0,0 +1,511 @@
<?php
/*
* Copyright 2005-2013 the original author or authors.
*
* Licensed under the Apache License, Version 2.0 (the "License");
* you may not use this file except in compliance with the License.
* You may obtain a copy of the License at
*
* http://www.apache.org/licenses/LICENSE-2.0
*
* Unless required by applicable law or agreed to in writing, software
* distributed under the License is distributed on an "AS IS" BASIS,
* WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
* See the License for the specific language governing permissions and
* limitations under the License.
*/
/**
* Incapsulates thread api and thread processing functions.
*
* Register events (see RequestProcessor::registerEvents() for details):
* - threadRequestReceived
* - threadReceiveRequestError
* - threadResponseReceived
* - threadCallError
* - threadFunctionCall
*
* Implements Singleton pattern
*/
class ThreadProcessor extends RequestProcessor {
/**
* An instance of the ThreadProcessor class
* @var ThreadProcessor
*/
protected static $instance = null;
/**
* Return an instance of the ThreadProcessor class.
* @return ThreadProcessor
*/
public static function getInstance() {
if (is_null(self::$instance)) {
self::$instance = new self();
}
return self::$instance;
}
/**
* Loads thread by id and token and checks if thread loaded
*
* @param int $thread_id Id of the thread
* @param int $last_token Last token of the thread
* @return Thread
* @throws ThreadProcessorException
*/
public static function getThread($thread_id, $last_token) {
// Load thread
$thread = Thread::load($thread_id, $last_token);
// Check thread
if (! $thread) {
throw new ThreadProcessorException('Wrong thread', ThreadProcessorException::ERROR_WRONG_THREAD);
}
// Return thread
return $thread;
}
/**
* Check if arguments exists in $args array
*
* @param array $args Arguments array
* @param array $vars Array of arguments names that must be checked
* @throws ThreadProcessorException
*/
public static function checkParams($args, $vars) {
if (empty($vars)) {
return;
}
// Check variables exists
foreach ($vars as $var) {
if (! array_key_exists($var, $args)) {
throw new ThreadProcessorException(
"There is no '{$var}' variable in arguments list",
ThreadProcessorException::ERROR_WRONG_ARGUMENTS
);
}
}
}
/**
* Class constructor
*
* Do not use directly __construct method! Use ThreadProcessor::getInstance() instead!
*/
public function __construct() {
parent::__construct(array(
'signature' => '',
'trusted_signatures' => array(''),
'event_prefix' => 'thread'
));
}
/**
* Call function at window side
*
* @param array $functions Array of functions to call. See Mibew API for details.
* @param array|null $callback callback array for synchronous requests.
* @return mixed request result or boolean false on failure.
*/
public function call($functions, $callback = null) {
return parent::call($functions, true, $callback);
}
/**
* Creates and returns an instance of the MibewAPI class.
*
* @return MibewAPI
*/
protected function getMibewAPIInstance() {
return MibewAPI::getAPI('MibewAPIWindowInteraction');
}
/**
* Stores callback function
*
* @param string $token Request token
* @param array $callback Callback function array
*/
protected function saveCallback($token, $callback) {
$db = Database::getInstance();
$db->query(
"INSERT INTO {chatrequestcallback} ( ".
"token, function, arguments ".
") VALUES ( " .
":token, :function, :arguments" .
")",
array(
':token' => $token,
':functionname' => $callback['function'],
':arguments' => serialize($callback['arguments'])
)
);
}
/**
* Loads callback function
*
* @param string $token Token of the request related to callback function
* @return mixed callback function array or null if callback function not exists
*/
protected function loadCallback($token) {
$db = Database::getInstance();
$callback = $db->query(
"SELECT * FROM {chatrequestcallback} WHERE token = :token",
array(':token' => $token),
array('return_rows' => Database::RETURN_ONE_ROW)
);
if (! $callback) {
return null;
}
return array(
'function' => $callback['function'],
'arguments' => unserialize($callback['arguments'])
);
}
/**
* Dispatcher of the functions, provided by the RequestProcessor (or inherited) classes as an external API.
*
* All API methods names starts with 'api' prefix.
* It calls before 'threadFunctionCall' event triggers.
*
* @param array &$func Function array equals to array, passed to the '<eventPrefix>FunctionCall' event.
* @see RequestProcessor::registerEvents()
* @todo Add function to auto create errors to the MibewAPI
*/
protected function processorCall(&$func) {
$method_name = 'api' . ucfirst($func['function']);
if (is_callable(array($this, $method_name))) {
try {
$func['results'] = $this->$method_name($func['arguments']);
} catch(ThreadProcessorException $e) {
$func['results'] = array(
'errorCode' => $e->getCode(),
'errorMessage' => $e->getMessage()
);
}
}
}
/**
* Sends asynchronous responses
*
* @param array $responses An array of the 'Request' arrays. See Mibew API for details
*/
protected function sendAsyncResponses($responses) {
header("Content-type: text/plain; charset=UTF-8");
echo($this->mibewAPI->encodePackage(
$responses,
$this->config['signature'],
true
));
}
/**
* Load stored requests to window from database
*
* @param Thread $thread Requests loads for this thread
* @return array Array of requests to $thread thread
*/
protected function getStoredRequests(Thread $thread) {
$db = Database::getInstance();
// Get requests from database
$requests = $db->query(
"SELECT request FROM {chatrequestbuffer} WHERE threadid = :threadid",
array(':threadid' => $thread->id),
array('return_rows' => Database::RETURN_ALL_ROWS, 'fetch_type' => Database::FETCH_NUM)
);
// Remove got messages from database
$db->query(
"DELETE FROM {chatrequestbuffer} WHERE threadid = :threadid",
array(':threadid' => $thread->id)
);
return $requests;
}
/**
* Return message kind name corresponding to kind code
*
* @param int $message_kind Message kind. One of the Thread::KIND_* constants
* @return string kind name
*/
protected function kindToString($message_kind) {
$kind_names = array(
Thread::KIND_USER => 'user',
Thread::KIND_AGENT => 'agent',
Thread::KIND_FOR_AGENT => 'hidden',
Thread::KIND_INFO => 'inf',
Thread::KIND_CONN => 'conn',
Thread::KIND_EVENTS => 'event',
Thread::KIND_AVATAR => 'avatar'
);
if (! array_key_exists($message_kind, $kind_names)) {
return '';
}
return $kind_names[$message_kind];
}
/**
* Theme message to display in chat window
*
* @param array $message Message array
* @return string Ready to display themed message
*/
protected function themeMessage($message) {
global $webim_encoding;
// No theming for avatars
if ($message['ikind'] == Thread::KIND_AVATAR) {
return '';
}
// Prepare messages fields
$creation_date = date("H:i:s", $message['created']);
$kind_name = $this->kindToString($message['ikind']);
$sender_name = $message['tname']
? "<span class='n{$kind_name}'>" . htmlspecialchars($message['tname']) . "</span>: "
: '';
// Prepare message text
// Escape special chars
$text = htmlspecialchars($message['tmessage']);
// Replace URL's by <a> tags
$text = preg_replace('/(https?|ftp):\/\/\S*/', '<a href="$0" target="_blank">$0</a>', $text);
// Add <br> tags instead of \n chars
$text = str_replace("\n", "<br/>", $text);
// Span and storng tags available for system messages
if ($message['ikind'] != Thread::KIND_USER && $message['ikind'] != Thread::KIND_AGENT) {
$text = preg_replace('/&lt;(span|strong)&gt;(.*)&lt;\/\1&gt;/U', '<$1>$2</$1>', $text);
$text = preg_replace(
'/&lt;span class=&quot;(.*)&quot;&gt;(.*)&lt;\/span&gt;/U',
'<span class="$1">$2</span>',
$text
);
}
// Build result message
$result = sprintf(
"<span>%s</span> %s<span class='m%s'>%s</span><br/>",
$creation_date,
$sender_name,
$kind_name,
$text
);
return myiconv($webim_encoding, "utf-8", $result);
}
/**
* Send new messages to window
*
* Call updateMessages at window side
*
* @global string $webim_encoding
* @param Thread $thread Messages sends to this thread
* @param boolead $is_user TRUE if messages sends to user and FALSE otherwise
* @param int $last_message_id Id of the last sent message
*/
protected function sendMessages(Thread $thread, $is_user, $last_message_id) {
$messages = $thread->getMessages($is_user, $last_message_id);
if (! empty($messages)) {
foreach($messages as $key => $msg) {
$messages[$key] = $this->themeMessage($msg);
}
$this->responses[] = array(
'token' => md5(time() . rand()),
'functions' => array(
array(
'function' => 'updateMessages',
'arguments' => array(
'threadId' => $thread->id,
'token' => $thread->lastToken,
'return' => array(),
'references' => array(),
'messages' => $messages,
'lastId' => $last_message_id
)
)
)
);
}
}
/**
* Update chat window state. API function
*
* Call periodically by chat window
* @param array $args Associative array of arguments. It must contains following keys:
* - 'threadId': Id of the thread related to chat window
* - 'token': last thread token
* - 'user': TRUE if window used by user and FALSE otherwise
* - 'typed': indicates if user(or agent) typed
* - 'lastId': id of the last sent to message
* @return array Array of results. It contains following keys:
* - 'typing': indicates if another side of the conversation is typing message
* - 'canPost': indicates if agent(user can post message all the time) can post the message
*/
protected function apiUpdate($args) {
// Load thread
$thread = self::getThread($args['threadId'], $args['token']);
// Check variables
self::checkParams($args, array('user', 'typed', 'lastId'));
if (! $args['user']) {
$operator = check_login();
$thread->checkForReassign($operator);
}
$thread->ping($args['user'], $args['typed']);
// Update messages
$this->sendMessages($thread, $args['user'], $args['lastId']);
// Load stored requests
$stored_requests = $this->getStoredRequests($thread);
if ($stored_requests !== false) {
$this->responses = array_merge($this->responses, $stored_requests);
}
// Get status values
if ($args['user']) {
$is_typing = abs($thread->lastPingAgent - time()) < Thread::CONNECTION_TIMEOUT && $thread->agentTyping;
} else {
$is_typing = abs($thread->lastPingUser - time()) < Thread::CONNECTION_TIMEOUT && $thread->userTyping;
}
$can_post = $args['user'] || $operator['operatorid'] == $thread->agentId;
return array(
'typing' => $is_typing,
'canPost' => $can_post
);
}
/**
* Post message to thread. API function
*
* @param array $args Associative array of arguments. It must contains following keys:
* - 'threadId': Id of the thread related to chat window
* - 'token': last thread token
* - 'user': TRUE if window used by user and FALSE otherwise
* - 'message': posted message
* @throws ThreadProcessorException
*/
protected function apiPost($args) {
// Load thread
$thread = self::getThread($args['threadId'], $args['token']);
// Check variables
self::checkParams($args, array('user', 'message'));
// Get operator's array
if (! $args['user']) {
$operator = check_login();
}
// Check message can be sent
if(! $args['user'] && $operator['operatorid'] != $thread->agentId) {
throw new ThreadProcessorException("Cannot send", ThreadProcessorException::ERROR_CANNOT_SEND);
}
// Set fields
$kind = $args['user'] ? Thread::KIND_USER : Thread::KIND_AGENT;
$from = $args['user'] ? $thread->userName : $thread->agentName;
$opid = $args['user'] ? null : $operator['operatorid'];
// Post message
$posted_id = $thread->postMessage($kind, $args['message'], $from, $opid);
// Update shownMessageId
if($args['user'] && $thread->shownMessageId == 0) {
$thread->shownMessageId = $posted_id;
$thread->save();
}
}
/**
* Rename user in the chat. API function
*
* @param array $args Associative array of arguments. It must contains following keys:
* - 'threadId': Id of the thread related to chat window
* - 'token': last thread token
* - 'name': new user name
* @throws ThreadProcessorException
*/
protected function apiRename($args) {
global $namecookie, $webim_encoding;
// Check rename possibility
if( Settings::get('usercanchangename') != "1" ) {
throw new ThreadProcessorException(
'server: forbidden to change name',
ThreadProcessorException::ERROR_FORBIDDEN_RENAME
);
}
// Load thread
$thread = self::getThread($args['threadId'], $args['token']);
// Check if new name exists
self::checkParams($args, array('name'));
//Rename user
$thread->renameUser($args['name']);
// Update user name in cookies
$data = strtr(base64_encode(myiconv($webim_encoding,"utf-8",$args['name'])), '+/=', '-_,');
setcookie($namecookie, $data, time()+60*60*24*365);
}
/**
* Close chat thread. API function
*
* @param array $args Associative array of arguments. It must contains following keys:
* - 'threadId': Id of the thread related to chat window
* - 'token': last thread token
* - 'user': TRUE if window used by user and FALSE otherwise
* @return array Array of results. It contains following keys:
* - 'closed': indicates if thread can be closed
*/
protected function apiClose($args) {
// Load thread and check thread's last token
$thread = self::getThread($args['threadId'], $args['token']);
// Check if new user variable exists
self::checkParams($args, array('user'));
// Load operator
if (! $args['user']) {
$operator = check_login();
}
// Close thread
if( $args['user'] || $thread->agentId == $operator['operatorid']) {
$thread->close($args['user']);
}
return array(
'closed' => true
);
}
}
class ThreadProcessorException extends Exception {
/**
* Wrong arguments set for an API function
*/
const ERROR_WRONG_ARGUMENTS = 1;
/**
* Thread cannot be loaded
*/
const ERROR_WRONG_THREAD = 2;
/**
* Message cannot be send
*/
const ERROR_CANNOT_SEND = 3;
/**
* User rename forbidden by system configurations
*/
const ERROR_FORBIDDEN_RENAME = 4;
}
?>